LTCH 10-K & 10-Q changes, risk factors and insider trading
Latch, Inc. · OTC · Wholesale-Hardware · CIK 1826000 · All filings on SEC.gov
At a glance
What changed in the latest 10-K
Risk Factors
New heading “We and our directors and certain of our former officers have been named in a derivative lawsuit related to the circumstances that gave rise to the Restatement and may be named in further proceedings.”
Removed heading “We and our directors and certain of our former officers have been named in lawsuits related to the circumstances that gave rise to the Restatement and may be named in further proceedings.”
Largest changes
“We and certain of our current and former officers and directors have been named in, or are required to indemnify certain defendants of, stockholder class action lawsuits and derivative lawsuits (collectively, the “Stockholder Lawsuits”) relating to the circumstances identified in the Investigation. The Investigation gave rise to the Restatement and an extended filing delay in filing our periodic reports with the SEC. The litigation has been time consuming and expensive. …”see in full comparison
“The Derivative Actions relate to the circumstances identified in the Investigation, which gave rise to the Restatement and an extended filing delay in filing our periodic reports with the SEC. The litigation has been time consuming and expensive. …”see in full comparison
“We and our directors and certain of our former officers have been named in a derivative lawsuit related to the circumstances that gave rise to the Restatement and may be named in further proceedings.”see in full comparison
“We and our directors and certain of our former officers have been named in lawsuits related to the circumstances that gave rise to the Restatement and may be named in further proceedings.”see in full comparison
“To date, we have incurred significant costs in connection with the Stockholder Lawsuits and other pending litigation. Any further legal proceedings will likely involve significant defense and other costs and, if decided adversely to us or settled, could result in significant monetary damages, penalties and reputational harm. These cash outflows have negatively impacted, and will continue to negatively impact, our cash position, liquidity and profitability.”see in full comparison
“On February 15 and July 13, 2023, two alleged stockholders of Latch stock filed derivative actions purportedly on behalf of Latch in the United States District Court for the Southern District of New York: Manley v. Latch, Inc., et al., Case No. 1:23-cv-01273 (the “Manley Action”) and Gottlieb v. Latch, Inc., et al., Case No. 1:23-cv-06047 (the “Gottlieb Action”). …”see in full comparison
Full comparison: every changed paragraph (72)
•We and our directors and certain of our former officers have been named in lawsuits related to the circumstances that gave rise to the Restatement and may be named in further proceedings.
•Because our securities are traded on the OTC ExpertOTCID Market, there is a minimal public market for our securities, which negatively affects the value of our securities and may make it difficult or impossible for you to sell or buy them.
•Matters relating to or arising from the Restatement and the Company’s 2022 internal investigation of certain key performance indicators and revenue recognition practices (the “Investigation”) have had, and could continue to have, an adverse effect on our business and financial condition and reputation.
•We are dependent upon relationships with manufacturers in Taiwan and China, which exposes us to complex regulatory regimes, logistical challenges and business risk.
We and our directors and certain of our former officers have been named in lawsuits related to the circumstances that gave rise to the Restatement and may be named in further proceedings.
We and certain of our current and former officers and directors have been named in, or are required to indemnify certain defendants of, stockholder class action lawsuits and derivative lawsuits (collectively, the “Stockholder Lawsuits”) relating to the circumstances identified in the Investigation. The Investigation gave rise to the Restatement and an extended filing delay in filing our periodic reports with the SEC. The litigation has been time consuming and expensive. We may also be named in further litigation, investigation or other actions that may be filed or initiated against us or our current or former officer or directors, which could require significant additional management time and attention, and could result in significant additional legal expenses or result in government enforcement actions, any of which could have a material adverse impact on our results of operations, financial condition, liquidity and cash flows. We cannot predict what losses we may incur in the pending litigation matters and contingencies related to our obligations under the federal and state securities laws, or in other legal proceedings or governmental investigations or proceedings related to the Restatement.
To date, we have incurred significant costs in connection with the Stockholder Lawsuits and other pending litigation. Any further legal proceedings will likely involve significant defense and other costs and, if decided adversely to us or settled, could result in significant monetary damages, penalties and reputational harm. These cash outflows have negatively impacted, and will continue to negatively impact, our cash position, liquidity and profitability.
See Part I, Item 3. “Legal Proceedings” and Note 14. Commitments and Contingencies, in Part II, Item 8. “Financial Statements” for additional discussion of these matters.
In addition, our Board,Board of Directors (the “Board”), management and employees have expended, and may continue to expend, a substantial amount of time on the SEC Investigation, diverting resources and attention that would otherwise be directed toward our operations and implementation of our business strategy, all of which could materially adversely affect our business, financial condition and results of operations. Publicity surrounding the foregoing, or any SEC enforcement action or settlement as a result of the SEC Investigation, even if ultimately resolved favorably for us, could have an adverse impact on our reputation, business, financial condition and results of operations.
Because our securities are trading on the OTC ExpertOTCID Market, there is a minimal public market for our securities, which negatively affects the value of our securities and may make it difficult or impossible for you to sell them. We cannot assure you that our common stock and warrants will be traded on the OTCQX, OTCQBOTCQX or OTC PinkOTCQB markets or listed on Nasdaq or any other national securities exchange in the future.
Beginning June 7, 2021, Latch common stock and warrants were listed and traded on The Nasdaq Capital Market LLC (“Nasdaq”) under the ticker symbols LTCH and LTCHW, respectively. In connection with the delisting of the Company’s securities from Nasdaq, from August 11, 2023 to February 12, 2026, Latch’s common stock and warrants traded on the OTC Expert Market.
Following the Company’s filing of its Quarterly Report on Form 10-Q for the period ended September 30, 2025, Latch’s securities began trading on the OTC Pink - Limited market on February 12, 2026 and the OTCID Market on March 2, 2026.
On February 7, 2023, the Company received a Staff Delisting Determination (the “Staff Determination”) from the Listing Qualifications Department of Nasdaq (the “Nasdaq Staff”) notifying the Company that Nasdaq had initiated a process that could result in the delisting of the Company’s securities from Nasdaq as a result of the Company’s failure to timely file all required periodic financial reports with the SEC. The Company presented a Compliance Plan (the “Compliance Plan”) at a March 23, 2023 hearing before a Nasdaq Hearings Panel (the “Panel”). As set forth in the Compliance Plan, the Company intended to regain compliance with its periodic filing obligations under Nasdaq Listing Rule 5250(c)(1) (the “Listing Rule”) by filing with the SEC, on or before August 4, 2023, (i) the 2022 Annual Report, (ii) its Quarterly Reports on Form 10-Q for the quarterly periods ended June 30, 2022 and September 30, 2022 (together, the “Delinquent Quarterly Reports”), and (iii) the Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2023 (the “First Quarter 2023 Report”). On April 5, 2023, the Company received a decision from the Panel granting the Company’s request for continued listing on Nasdaq, subject to the Company demonstrating compliance with the Listing Rule on or before August 4, 2023.
On July 31, 2023, the Company notified the Panel that the Company did not anticipate filing the required reports to regain compliance with the Listing Rule on or before August 4, 2023. On August 8, 2023, the Company received a notice from the Panel stating that it had determined to suspend trading of the Company’s securities on August 10, 2023 and commence delisting procedures because of the Company’s failure to regain compliance with the Listing Rule by August 4, 2023. On March 21, 2024, Nasdaq filed a Form 25 with the SEC notifying the SEC of Nasdaq’s determination to remove the Company’s securities from listing on Nasdaq. The delisting was effective April 1, 2024. Since the suspension of trading in the Company’s common stock and warrants on Nasdaq, the Company’s securities have been traded on the OTC Expert Market.
Quotes in the OTC ExpertOTCID Market are “Unsolicited Only.Only” until a broker-dealer reviews the Company’s securities and submits an application under SEC Rule15c2-11. This meansapplication (the “Form 211”) is subject to review by the Financial Industry Regulatory Authority (“FINRA”). Until a Form 211 is accepted, broker-dealers may only use the OTC ExpertOTCID Market to publish unsolicited quotes representing limit orders from retail and institutional investors who are not affiliates or insiders of the Company. Quotations in OTC Expert Market securities are restricted from public viewing. Only broker-dealers and professional or sophisticated investors are permitted to view quotations in OTC Expert Market securities. Because of these restrictions, there is a minimal public market for our securities, which negatively affects the value of our securities and may make it difficult or impossible for you to sell them. We cannot assure you that our common stock and warrants will be traded on the OTC Pink markets or the OTCQX or OTCQB markets, which generally offer greater liquidity than the OTCID Market, or will not again trade at a lower level of the OTC Expert Market,markets, in the future.
We and our directors and certain of our former officers have been named in a derivative lawsuit related to the circumstances that gave rise to the Restatement and may be named in further proceedings.
On February 15 and July 13, 2023, two alleged stockholders of Latch stock filed derivative actions purportedly on behalf of Latch in the United States District Court for the Southern District of New York: Manley v. Latch, Inc., et al., Case No. 1:23-cv-01273 (the “Manley Action”) and Gottlieb v. Latch, Inc., et al., Case No. 1:23-cv-06047 (the “Gottlieb Action”). The actions, which were consolidated (together, the “Derivative Actions”) generally allege that certain directors and former officers of the Company breached their fiduciary duties and violated Section 14(a) of the Exchange Act by making false or misleading statements regarding the Company’s business, operations and prospects. The Gottlieb Action includes additional claims for unjust enrichment, abuse of control, gross mismanagement, waste of corporate assets and contribution against certain individual defendants named in Brennan v. Latch, Inc. et al., Case No. 1:22-cv-07473 (S.D.N.Y.) (the “Brennan Action”) and Schwartz v. Latch, Inc., et al., Case No. 1:23-cv-00027 (D. Del.) (the “Schwartz Action”), both of which, as described below, have been settled in exchange for the release of all claims against the defendants, along with consolidated class action complaints in the Court of Chancery of the State of Delaware. The Derivative Actions seek orders permitting plaintiffs to maintain each action derivatively on behalf of the Company, awarding unspecified damages allegedly sustained by the Company, awarding restitution from the individual defendants, requiring the Company to make certain reforms to its corporate governance and controls and awarding costs and attorneys’ fees. In March 2026, the Company agreed in principle to a settlement involving the implementation of certain governance reforms and the Company’s payment of $0.5 million in attorneys’ fees, for which the Company does not expect any insurance contribution. The Company does not believe the allegations are meritorious and intends to vigorously defend against them should the parties not reach a final settlement.
The Derivative Actions relate to the circumstances identified in the Investigation, which gave rise to the Restatement and an extended filing delay in filing our periodic reports with the SEC. The litigation has been time consuming and expensive. We may also be named in further litigation, investigations or other actions that may be filed or initiated against us or our current or former officer or directors, which could require significant additional management time and attention, and could result in significant additional legal expenses or result in government enforcement actions, any of which could have a material adverse impact on our results of operations, financial condition, liquidity and cash flows. We cannot predict what losses we may incur in the pending litigation matters and contingencies related to our obligations under the federal and state securities laws, or in other legal proceedings or governmental investigations or proceedings related to the Restatement.
Any further legal proceedings will likely involve significant defense and other costs and, if decided adversely to us or settled, could result in significant monetary damages, penalties and reputational harm. These cash outflows could negatively impact, our cash position, liquidity and profitability.
See Part I, Item 3. “Legal Proceedings” and Note 17. Commitments and Contingencies, in Part II, Item 8. “Financial Statements” for additional discussion of these matters.
A material weakness is a deficiency or combination of deficiencies in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of the financial statements would not be prevented or detected on a timely basis. We have concluded that our internal control over financial reporting was not effective as of December 31, 20242025 due to the existence of material weaknesses, and we have also concluded that our disclosure controls and procedures were not effective as of December 31, 20242025 due to material weaknesses in our internal control over financial reporting, all as described in Part II, Item 9A. “Controls and Procedures.” Our management has determined that we have material weaknesses in the Company’s internal control over financial reporting as of December 31, 20242025 related to (i) control environment, (ii) risk assessment, (iii) control activities, (iv) information and communication, and (v) monitoring activities. All of these material weaknesses existedwere identified as of December 31, 2023.2021 or December 31, 2022.
iii.Unexpected expenditures related to the StockholderDerivative LawsuitsActions;
▪The success of the HelloTech businessand DPM businesses;
vii.The Company’s failure to maintain the liquidity ratio required by the Loan Agreement with Customers Bank;
In response to the risks and uncertainties described above, the Company may attempt to secure additional outside capital. However, the Company has not sought any commitments of additional outside capital andit can provide no assurance it will be able to secure any outside capital in the future at all, or on terms that are acceptable to the Company. Additionally, the Company’s securities are currently traded on the OTC ExpertOTCID Market. Because of applicable restrictions, there is a minimal public market for the Company’s securities, and the Company’s ability to raise additional capital may be impaired because of the less liquid nature of the over-the-counter markets. The Company also plans to continue to closely monitor its cash flow forecast and, if necessary, may implement certain incremental cost savings measures to preserve its liquidity. See Note 21. Restructuring, in Part II, Item 8. “Financial Statements.”
The Company also plans to continue to closely monitor its cash flow forecast and, if necessary, may implement certain incremental cost savings measures to preserve its liquidity, including potentially exiting unprofitable business units, which would reduce the Company’s revenues.
As of December 31, 2024 and 2023,2025, the Company’s unrestricted cash and cash equivalents and current and non-current available-for-sale securities were approximately $75.4$34.6 million and $179.5 million, respectively. Current financial information regarding the Company, including its results of operations and statement of cash flows, will not be available until we timely file our financial statements for the applicable period.million.
We have experienced net losses in each year since inception, including a net loss of $57.6$53.7 million for the year ended December 31, 2024.2025. We believe we will continue to incur operating losses and negative cash flow in the near term as we continue to invest significantly in our business, in particular to enhance and develop new DOOR Platform features, services and products to position us for future growth. Additionally, we have incurred substantial losses and expended significant resources to market, promote and sell our solutions and products and expect to continue to do so in the future. We also expect to continue to invest for future growth, including for customer acquisition, technology infrastructure and services development. As noted above, we have also incurred significant costs in connection with the StockholderSEC LawsuitsInvestigation and SEClegal Investigation.proceedings.
We expect to continue to incur losses for the foreseeable future and will have to generate and sustain increased revenues to achieve future profitability. Achieving profitability will require us to increase revenues, manage our cost structure and avoid significant liabilities. Revenue growth may slow, revenues may decline or we may incur significant losses in the future for a number of possible reasons, including general macroeconomic conditions, increasing competition (including competitive pricing pressures), a decrease in the growth of the markets in which we compete or if we fail for any reason to continue to capitalize on growth opportunities. Additionally, we may encounter unforeseen operating expenses, difficulties, complications, delays and service quality problems or other unknown factors that may result in losses in future periods. If these losses exceed our expectations or our revenue growth expectations are not met in future periods, our financial performance will be harmed and our stock price could be volatile or decline.
•the portion of our revenue attributable to SaaS versus hardware and other salesservices;
•the amount and timing of expenditures, including those related to expanding our operations, increasing research and development, introducing new services, solutions or products or paying litigation or similar expenses, including those related to the StockholderSEC Lawsuits andInvestigation, the SECDerivative InvestigationActions or other legal proceedings;
•the impact of the any economic disruption, such as those caused by disruptionsthe conflict in access to bank deposits or lending commitments due to bank failures, the Russian invasion of Ukraine,Iran, increasing interest rates, the implementation of tariffs on imports, inflationary pressures and the threat of a recession;
•changes in the fair values of our financial instruments (including certain warrants that we assumed in connection with the 2021 Business Combination); and
We depend on a small number of customers for a substantial portion of our business, and we expect that a small number of customers will continue to account for a significant part of our revenue and receivables in the future. As of December 31, 2025, the Company had one customer that accounted for 47% of gross accounts receivable. As of December 31, 2024, the Company had two customers that accounted for 48% of gross accounts receivable. AsFor ofthe years ending December 31, 2023,2025 and 2024, the Company had one customer that accounted for 43% of gross accounts receivable. For the years ending December 31, 202432% and 2023, the Company had one customer that accounted for 33% and 32%,33%, respectively, of total revenue.
If a key customer stops or slows its purchasing of our products for any reason, materially reduces its operations or its demand for our products, or suffers a material impairment of its operations for a significant period of time such that it is unable to receive or utilize our products, or pay its liabilities, our business would be materially adversely affected. For example, we believe thatexpect the volume of hardware purchases and installations for a key customer’s existing portfolio mayto substantially decrease beginning in the year ending December 31, 2027.2026. If the Company is unable to replace the associated revenues through addition to the key customer’s existing portfolio, expansion of our customer base, our product offerings or otherwise, the Company’s revenues would decrease, and our business would be adversely impacted.
We also use artificial intelligence (“AI”) tools in various business processes. Procedures to ensure these tools do not train on, store, misappropriate or otherwise use our confidential or proprietary data may not always be followed or effective.
Historically, ourOur channel partners have contractedcontract with building owners to own the full scope of installation and service of our smart access products. However, during 2021, we launchedalso use an integrated direct selling and deployment strategy targeted at certain larger enterprise accounts in which Latch directly owns the full scope of installation and service of our products with the building. Additionally, in 2023, we launchedoffer direct sales to customers through our e-commerce platform. These strategies involve significant risks and uncertainties, including distraction of management from other business operations, significant research and development, sales and marketing and other resources dedicated to the strategies at the expense of resources being dedicated to other business operations, generation of insufficient revenue to offset expenses associated with the strategies, inadequate return of capital, increased exposure to liability for improper installation (where applicable) and other risks that we may not have adequately anticipated. Because new strategies and initiatives are inherently risky, our direct selling strategy may not be successful and could materially adversely affect our business, results of operations and financial condition.
From time to time, we may implement new lines of business or offer new products and services within existing lines of business. For instance, in 2024, we launched DPM and acquired HelloTech. In addition, we will continue to make investments in research, development, and marketing for new products and services. There are substantial risks and uncertainties associated with these efforts, particularly in instances where the markets are not fully developed. In developing and marketing new lines of business or new products and services, we may invest significant time and resources. Initial timetables for the development and introduction of new lines of business or new products or services may not be achieved and price and profitability targets may not prove feasible. New regulatory and compliance regimes, such as those related to transportation,professional ride sharingservices or property management operations, may be found to apply to new lines of business, and we may not be in compliance. Furthermore, if customers do not perceive our new offerings as providing significant value, they may fail to accept our new lines of business or products and services. External factors, such as competitive alternatives and shifting market preferences, may also impact the successful implementation of a new line of business or a new product or service. Furthermore, the burden on management and our information technology of introducing any new line of business or new product or service could have a significant impact on the effectiveness of our system of internal controls. Failure to successfully manage these risks in the development and implementation of new lines of business or new products or services could have a material adverse effect on our business, financial condition and results of operations.
If we determine that our goodwill has become further impaired, we may incur additional impairment charges, which would negatively impact our operating results.
Goodwill represents the excess of cost over the fair value of net assets acquired in business combinations. AtWe recognized a goodwill impairment charge of $16.6 million for the year ended December 31, 2024,2025 wewithin hadoperating expenses in the accompanying Consolidated Statements of Operations and Comprehensive Loss. Following the impairment, approximately $30.2$13.6 million of goodwill remained recorded on the accompanying Consolidated Balance Sheet. We assess goodwill for impairmentSheet at leastDecember annually,31, and more frequently if events or circumstances indicate it is more likely than not that the carrying amount of the Company may not be recoverable.2025.
We assess goodwill for impairment at least annually, and more frequently if events or circumstances indicate it is more likely than not that the carrying amount of the Company may not be recoverable. Goodwill may be further impaired if there are adverse changes in expected future cash flows of a reporting unit, if we restructure or dispose of a portion of our business or if there are sustained negative trends in our industry or the economy. Our most recent impairment analysis was performed as of December 31, 2024, using information that was known or knowable as of that date, and no impairment was identified.
However, goodwill is particularly sensitive to changes in financial performance and liquidity and broader industry conditions. Factors such as lower-than-expected revenue growth, continued operating losses or reductions in our cash position from funding ongoing operations could materially reduce the fair value of the Company. We continue to monitor Company performance, along with the risks related to our business and industry, to evaluate if the carrying value of the Company exceeds its estimated fair value. As a result, some or all of our goodwill recorded on the accompanying Consolidated Balance Sheets may be impaired during 2025 or in future periods.
•changes in tax laws and regulations and accounting principles, or interpretations or applications thereof (which could apply retroactively); and
Moreover, changes in applicable tax laws could increase our costs and adversely affect our operating results. TheFor example, in 2021, the OECD has announced an accord to set a minimum global corporate tax rate of 15%, which is being or may be implemented in many jurisdictions, including the United States. The OECD is also issuing tax-related guidelines that are different, in some respects, than current tax principles. If countries amend their tax laws to adopt all or part of the OECD guidelines, this may increase tax uncertainty and increase taxes applicable to us or our stockholders. We cannot predict whether the U.S. Congress or any other governmental body, whether in the United States or in other jurisdictions, will enact new tax legislation (including increases to tax rates), whether the U.S. Internal Revenue Service or any other tax authority will issue new regulations or other guidance, whether the OECD or any other intergovernmental organization will publish any further guidelines on taxation or whether member states will implement such guidelines, nor can we predict what effect such legislation, regulations or international guidelines might have.
In addition, under Section 382 of the Internal Revenue Code of 1986, as amended (the “Code”), our ability to utilize NOL carryforwards or other tax attributes in any taxable year may be limited if we experience an “ownership change.” A Section 382 “ownership change” generally occurs if one or more stockholders or groups of stockholders, who each own at least 5% of our common stock, increase their collective ownership by more than 50 percentage points over their lowest ownership percentage within a rolling three-year period. Similar rules may apply under state tax laws. Because the limitations on utilization of NOLs and other tax attributes that are triggered in connection with an ownership change are generally based on the value of the issuer at the time of the ownership change, if we have undergone an ownership change (whether in connection with the HelloTech Merger or any other changes in our ownership) at a time when the stock price of our common stock is limited in relation to the size of our NOLs, it could materially limit the future potential value of our NOLs. We have not completed a Section 382 analysis of the potentialany ownership changes that may have occurred prior to the date of this Form 10-K. Additionally, we are evaluatingor the impact of any Section 382 limitation on the utilization of acquired NOLs.
On August 16, 2022, the Inflation Reduction Act of 2022 (the “IRA”) was signed into federal law. The IRA provides for, among other things, a U.S. federal 1% excise tax on certain repurchases (including redemptions) of stock by publicly traded U.S. corporations and certain other persons (a “covered corporation”). Because we are a Delaware corporation and our securities have traded on Nasdaq (and may in the future be listed on a stock exchange), we may be a “covered corporation” for this purpose. The excise tax is imposed on the repurchasing corporation itself, not its stockholders from which shares are repurchased. The amount of the excise tax is generally 1% of the fair market value of the shares repurchased at the time of the repurchase. However, for purposes of calculating the excise tax, repurchasing corporations are permitted to net the fair market value of certain new stock issuances against the fair market value of stock repurchases during the same taxable year. In addition, certain exceptions apply to the excise tax. The U.S. Treasury Department has been given authority to provide regulations and other guidance to carry out, and prevent the abuse or avoidance of, the excise tax. If we were to conduct repurchases of our stock or other transactions covered by the excise tax described above, we could potentially be subject to this excise tax, which could increase our costs and adversely affect our operating results.
We use open source software in our products and services and anticipate using open source software in the future. Some open source software licenses require those who distribute open source software as part of their own software product to publicly disclose all or part of the source code to such software product or to make available any derivative works of the open source code on unfavorable terms or at no cost; and all open source software licenses contain conditions and restrictions. Some open source software may include generative artificial intelligence (AI) software or other software that incorporates or relies on generative AI. The use of such software may expose us to risks as the intellectual property ownership and license rights, including copyright, of generative AI software and tools has not been fully interpreted by U.S. courts or been fully addressed by federal, state or international regulations, and there is a risk that open source software licenses, including those that incorporate or rely on generative AI, could be construed in a manner that imposes unanticipated conditions or restrictions on our ability to provide or distribute our products or services. Additionally, we could face claims from third parties claiming ownership of, or demanding release of, the open source software or derivative works that we developed using such software, which could include our proprietary source code, or otherwise seeking to enforce, or alleging copyright infringement on the basis that we have failed to comply with, the terms of the applicable open source license. These claims could result in litigation and statutory damages for copyright infringement and could require us to make our software source code freely available, purchase a costly license or cease offering the implicated products or services unless and until we can re-engineer them to avoid infringement. This re-engineering process could require us to expend significant additional research and development resources, and we cannot guarantee that we would be successful.
We rely on a limited number of suppliers to manufacture and transport our products, including in some cases only a single supplier for some of our products and components. Our reliance on a limited number of manufacturers increases our risks, since we do not currently have alternative or replacement manufacturers. In the event of interruption of any of our manufacturers, we may not be able to increase capacity from other sources or develop alternate or secondary sources without incurring material additional costs and substantial delays. Furthermore, manyfrom oftime theseto manufacturers’time, we may engage manufacturers whose primary facilities are located in Asia. Thus, our business could be adversely affected if one or more of our suppliers is impacted by a natural disaster or other interruption at a particular location.
We depend upon, but have limited control overover, our suppliers, manufacturers and logistics partners, which subjects us to risks, such as the following:
•disputes or breakdowns in our relationship with a supplier, manufacturer or logistics partner;
•difficulties and costs incurred in establishing additional supplier, manufacturer or logistics partner relationships if we experience difficulties with our existing suppliers, manufacturers or logistics partners;
•the imposition of new laws and regulations, including those relating to labor conditions, quality and safety standards, imports, duties, tariffs, including those imposed against China and Taiwan by the Trump Administration at various times in 2025,times, taxes and other charges on imports, as well as trade restrictions and restrictions on currency exchange or the transfer of funds; and
To ensure adequate inventory supply, we must forecast inventory needs and expenses and place orders sufficiently in advance with our suppliers and contract manufacturers based on our estimates of future demand for particular products and services. Our agreements may include minimum purchase commitments, deposits or obligations related to excess materials. Failure to accurately forecast our needs may result in manufacturing delays or increased costs. Our ability to accurately forecast demand could be affected by many factors, including changes in customer demand for our products and services, changes in demand for the software, services and products of our competitors, unanticipated changes in general market conditions and the weakening of economic conditions or customer confidence in future economic conditions. This risk will be exacerbated by the fact that we may not carry a significant amount of inventory for certain products and may not be able to satisfy short-term demand increases. If we fail to accurately forecast customer demand, we may experience excess inventory levels or a shortage of products available for sale.
Inventory levels in excess of customer demand may result in inventory write-downs or write-offs and the sale of excess inventory at discounted prices, which would cause our gross margins to suffer and could impair the strength of our brand. Lower than forecasted demand could also result in excess manufacturing capacity or reduced manufacturing efficiencies, which could result in lower margins. Further, if we cancel all or part of our inventory or component orders, we may be liable to our suppliers and manufacturers for the cost of the unused component orders or components purchased by our manufacturers. Disputes, production delays, cessation of manufacturing activities or breakdowns in supplier relationships may limit our ability to recover prepaid balances or utilize committed components. If we are unable to negotiate favorable resolutions with a supplier or manufacturer, validate component inventories or redeploy materials into alternative production programs, we may incur additional losses.
During the year ended December 31, 2025, the Company recorded a write-off of $4.9 million related to prepaid inventory deposits for components associated with non-cancellable purchase commitments to a contract manufacturer. The prepayments were made in 2023 and prior to secure components supporting production volumes aligned with significantly higher demand forecasts at that time. Since 2022, the Company has materially reduced its hardware demand forecasts, and the Company has also ceased production with this manufacturer. As a result, the underlying components are no longer expected to be utilized in future production and were determined to have no alternative future use. The write-off was recorded within hardware cost of revenue on the accompanying Consolidated Statement of Operations and Comprehensive Loss.
In addition to the StockholderDerivative LawsuitsActions and the ongoing SEC Investigation described above, from time to time, we may be subject to claims, lawsuits, government investigations and other proceedings involving products liability, competition and antitrust, intellectual property, privacy, consumer protection, securities, tax, labor and employment, commercial disputes and other matters that could adversely affect our business operations and financial condition. As our business grows, we may see a rise in the number and significance of these disputes and inquiries. Litigation, regulatory proceedings and any intellectual property infringement matters that we could face may be protracted and expensive, and the results are difficult to predict. Additionally, our litigation costs could be significant. Adverse outcomes with respect to litigation or any of these legal proceedings may result in significant settlement costs or judgments, penalties and fines, require us to modify our products or services, make content unavailable or require us to stop offering certain features, all of which could negatively affect our revenue growth.
We are subject to all of the operating hazards and risks normally incidental to the provision of our products and services and business operations. While we maintain insurance policies in such amounts and with such coverage and deductibles as required by law and that we believe are reasonable and prudent, such insurance is not adequate to protect us from all the liabilities and expenses that may arise from claims for personal injury, death or property damage arising in the ordinary course of our business, the SEC Investigation or the pendingDerivative Stockholder Lawsuits,Actions, and we may not be able to maintain our current levels of insurance at economical prices. We may choose to self-insure certain liabilities either by bearing such liabilities fully or by selecting a higher deductible in exchange for reduced premiums. If a significant liability claim is brought against us that is not covered by insurance, or we incur numerous smaller claims that do not meet applicable deductibles, then we may have to pay such claims with our own funds, which could have a material adverse effect on our business, financial condition, cash flows or results of operations.
Our revenue, results of operations and cash flows depend on the overall demand for our software, services and products. Negative conditions in the general economy both in the United States and abroad could cause a decrease in consumer discretionary spending and business investment and diminish growth expectations in the U.S. economy and abroad. Such conditions include those resulting from a pandemic or other global health crisis, the impact of disruptions in access to bank deposits or lending commitments due to bank failures, the Russianconflict invasionin ofIran, Ukraine, increasingelevated interest rates, inflationary pressures and the threat of a recession, changes in gross domestic product growth, financial and credit market fluctuations, construction slowdowns, energy costs, international trade relations and other geopolitical issues, the availability and cost of credit and changes in the global housing and mortgage markets.
During weak economic times, the pool of potential customers may decline as the prospects for multifamily apartment construction and renovation projects diminish, which may have a corresponding impact on our growth prospects. IncreasingElevated interest rates have significantly impacted the multifamily industry, particularly property owners or developers subject to variable rate loans. These property owners or developers may be unable to refinance loans at attractive rates, or at all, and may have to reduce their capital expenditures accordingly. In addition, there is a risk that a higher percentage of property developers will file for bankruptcy protection, which may harm our revenue, profitability and results of operations, and we may determine that the cost of pursuing any claim in bankruptcy outweighs the recovery potential of such claim.
RecentAt times, macroeconomic conditions have caused significant uncertainty and volatility in global markets, which has caused, and may continue to cause, consumer discretionary spending to decline. A prolonged economic slowdown and a material reduction in new multifamily apartment construction and renovation projects may result in diminished sales of our platforms and solutions. Further worsening, broadening or protracted extension of the economic downturn could have a negative impact on our business, revenue, results of operations and cash flows.
Management's Discussion & Analysis (MD&A)
New heading “Impairment of Goodwill”
New heading “Impairment of Intangibles Assets”
Removed heading “Revolving Credit Facility”
Largest changes
General and administrative expenses decreased bysee in full comparison$21.7$20.4 million for the year ended December 31,20242025 compared to the year ended December 31,2023.2024. The decrease was primarily due to:(i)$13.3a $9.7 million decrease inpersonnel-relatedinvestigation,expenses, comprised of (a) $9.2 million in expense related to the HDW Acquisition incurred in 2023legal andthesettlementrepurchase of certain of Mr. Siminoff’s shares in 2024, (b) $2.3 million reduction of stock-based compensation expense and (c) $1.8 million of decreased compensation expense;fees, (ii)$9.0a $4.9 million decrease in audit fees, (iii) a $3.3 million decrease in professional and consulting feescomprised of (a) $7.2 million decrease in costsprimarily related totheaccountingInvestigation, SEC Investigation and Restatement,services, (biv) a $2.3 million decrease inlitigationcompensationexpensesexpense, (v) a $0.8 million decrease in office and rent expense, (cvi)$1.7a $0.6 million decrease inlowertaxesfeesand license expense related tooutsourcedamanagement,salespartiallytaxoffsetrefundbyin 2025, (dvii)$2.5a $0.6 millionincreasedecrease inauditseverancefeescosts related to restructuring in2024;2024, and (iiiviii) a $0.5 million decrease inrestructuringtravelcosts.expense.TheseThe decreases were partially offset by a$0.4$1.8 million increase ininsurancestockrelatedcompensation expense and$0.5$0.6 million increase in bad debt expense.
“In connection with the HDW Acquisition, in July 2023 the Company issued to HDW’s stockholders as merger consideration $22.0 million aggregate principal amount of unsecured promissory notes (the “Promissory Notes”). The Promissory Notes accrued paid-in-kind interest at a rate of 10% per annum and were scheduled to mature on July 3, 2025, unless earlier accelerated in connection with an event of default (including certain events of delisting from Nasdaq) or change of control of the Company. On April 26, 2024, the Company repaid the Promissory Notes in full without penalty. …”see in full comparison
see in full comparisonAsIndiscussedconnectionabove,with the July 2023 acquisition of Honest Day’s Work, Inc. (“HDW”), in July 2023in connection with the HDW Acquisition, the Companywe issued to HDW’s stockholders as merger consideration $22.0 million aggregate principal amount of unsecured promissory notes (the “PromissoryNotes.Notes”). The Promissory Notes accrued paid-in-kind interest at a rate of 10% per annum and were scheduled to mature on July 3, 2025, unless earlier accelerated in connection with an event of default (including certain events of delisting from Nasdaq) or change ofcontrol of the Company. As of December 31, 2023, the Company concluded that it was virtually certain the Promissory Notes would become payable within the upcoming 12 months due to the Company’s then-anticipated delisting from Nasdaq, which was an event of default with respect to the Promissory Notes. Consequently, the Company reclassified the debt obligation as current as of December 31, 2023, despite the event of default not yet occurring.control. On April 26, 2024,the Companywe repaid the Promissory Notes in full without penalty.The CompanyWe paid an aggregate of $23.9 million in principal and accrued interest to the holders of the Promissory Notes.
“(4)The amounts primarily represent legal fees related to stockholder lawsuits and the SEC Investigation. The previously reported amount of $7.4 million for the year ended December 31, 2024 has been corrected to $12.2 million herein to include an additional $4.8 million in non-ordinary course legal fees and settlement reserves, consistent with the current-period presentation. …”see in full comparison
“(4)For 2024, the amounts primarily represent legal fees related to the Stockholder Lawsuits and the SEC Investigation. While the Company is involved in various litigation and legal disputes in the ordinary course of its business, the Company believes the non-ordinary course legal fees and settlement reserves included in our calculation of Adjusted EBITDA do not represent normal operating expenses. See Note 14. Commitments and Contingencies, in Part II, Item 8. …”see in full comparison
Full comparison: every changed paragraph (104)
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the consolidated financial statements and the related notes of Latch, Inc. and its subsidiaries included elsewhere in this Form 10-K. Some of the information contained in this discussion and analysis contains forward-looking statements that involve risks and uncertainties. As a result of many factors, such as those set forth in Part I, Item 1A. “Risk Factors,” actual results may differ materially from those anticipated in these forward-looking statements. Unless the context otherwise requires, references in this subsection to “we,” “our,” “Latch,” “DOOR” and the “Company” refer to the business and operations of (i) Latch Systems, Inc. (formerly known as Latch, Inc.) and its consolidated subsidiaries prior to the Business Combination and (ii) Latch, Inc. (formerly known as TS Innovation Acquisitions Corp.) and its consolidated subsidiaries following the consummation of the Business Combination.subsidiaries.
For a comparison of our financial condition and results of operations for the years ended December 31, 20232024 and December 31, 2022,2023, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the Company’sour Annual Report on Form 10-K for the year ended December 31, 2023 (the “2023 Annual Report”).2024.
Complementing our multifamily installation capabilities, our HelloTech business provides a scalable, nationwide network of skilled independent technicians. HelloTech connects these service providers with residents and property managers seeking a wide range of on-demand technical services, such as TV mounting and smart home device installation and set-up, as well as broader home services, such as furniture assembly,assembly and handyman services and home cleaning.services.
(1) The previously reported Adjusted EBITDA of $(40.7) million for the year ended December 31, 2024 has been corrected to $(36.0) million herein to exclude an additional $4.8 million in non-ordinary course legal fees and settlement reserves.
We define Adjusted EBITDA as our net loss, excluding the impact of the following items, if applicable: (i) depreciation and amortization expense, (ii) net interest income or expense, (iii) provision for income taxes, (iv) change in fair value of warrant liability, trading securities, or derivative instruments, (v) restructuring costs, (vi) transaction-related costs, (vii) net impairment of intangible assets,assets (viii) non-ordinary course legal fees and settlement reserves, (ix) stock-based compensation expense and (x) gain or loss on extinguishment of debt. The most directly comparable GAAP measure is net loss. We believe excluding the impact of these items in calculating Adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core operating performance. We monitor, and have presented in this Form 10-K, Adjusted EBITDA because it is a key measure used by our management and Board to understand and evaluate our operating performance, to establish budgets and to develop operational goals for managing our business. We believe Adjusted EBITDA helps identify underlying trends in our business that could otherwise be masked by the effect of the expenses that we include in net loss. Accordingly, we believe Adjusted EBITDA provides useful information to investors, analysts and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance.
(1)As a result of significant discounts provided to our customers on certain long-term software contracts paid in advance, the Company haswe determined that there is a significant financing component related to the time value of money and hashave therefore broken out the interest component and recorded it as a component of interest income, net on the accompanying Consolidated Statements of Operations and Comprehensive Loss. Interest income, net includes interest expense associated with the significant financing component of $3.5$2.5 million and $4.6$3.5 million for the years ended December 31, 20242025 and 2023,2024, respectively.
(2)The Company does not anticipate incurring any restructuring costs during the year ending December 31, 2025. See Note 21. Restructuring, in Part II, Item 8. “Financial Statements.”
(3)See Note 2. Summary of Significant Accounting Policies - Intangible Assets, Net in Part II, Item 8. “Financial Statements.” The Company has not previously recorded an impairment of intangible assets.
(4)For 2024, the amounts primarily represent legal fees related to the Stockholder Lawsuits and the SEC Investigation. While the Company is involved in various litigation and legal disputes in the ordinary course of its business, the Company believes the non-ordinary course legal fees and settlement reserves included in our calculation of Adjusted EBITDA do not represent normal operating expenses. See Note 14. Commitments and Contingencies, in Part II, Item 8. “Financial Statements.” These costs are included within general and administrative on the accompanying Consolidated Statements of Operations and Comprehensive Loss.
(52)See Note 17.24. Stock-Based Compensation,Restructuring, in Part II, Item 8. “Financial Statements.”
(3)See Note 13. Goodwill and Intangible Assets, Net, in Part II, Item 8. “Financial Statements.” Prior to 2024, we have not recorded an impairment of goodwill or intangible assets.
(4)The amounts primarily represent legal fees related to stockholder lawsuits and the SEC Investigation. The previously reported amount of $7.4 million for the year ended December 31, 2024 has been corrected to $12.2 million herein to include an additional $4.8 million in non-ordinary course legal fees and settlement reserves, consistent with the current-period presentation. While we are involved in various litigation and legal disputes in the ordinary course of our business, we believe the non-ordinary course legal fees and settlement reserves included in our calculation of Adjusted EBITDA do not represent normal operating expenses. See Note 17. Commitments and Contingencies, in Part II, Item 8. “Financial Statements.” These costs are included within general and administrative on the accompanying Consolidated Statements of Operations and Comprehensive Loss.
(5)See Note 20. Stock-Based Compensation, in Part II, Item 8. “Financial Statements.”
(6)The previously reported Adjusted EBITDA of $(40.7) million for the year ended December 31, 2024 has been corrected to $(36.0) million herein to exclude an additional $4.8 million in non-ordinary course legal fees and settlement reserves.
Hardware Revenue. We generate hardware revenue primarily from the sale of our portfolio of devices for our smart access and smart home solutions. We sell hardware to customers, which include real estate developers, builders, building owners and property managers, directly or through our channel partners, who act as intermediaries, installers or wholesalers. TheWe Company recognizesrecognize hardware revenue when there is evidence a contract exists and control of the hardware has been transferred to the customer. TheWe Company providesprovide warranties that itsour hardware will be substantially free from defects in materials and workmanship, generally for a period of one or two years for electronic components depending on the hardware product, and five years for mechanical components. TheWe Company determinesdetermine in itsour sole discretion whether to replace or refund warrantable devices. We record a reserve as a component of cost of hardware revenue based on historical costs of replacement units for returns of defective products.
Software Revenue. We generate software revenue primarily through the license of our SaaS over our cloud-based platform on a subscription-based arrangement. Subscription fees vary depending on the features selected by customers. SaaS arrangements generally have term lengths between one and ten years. TheWhen significant discounts are provided to customers on the longer-term software contracts paid in advance, we determined that there is a significant financing component related to the time value of money and therefore have recorded the interest expense in interest expense, net on the accompanying Consolidated Statements of Operations and Comprehensive Loss. Our SaaS provided by the Company areis considered a stand-ready performance obligationsobligation where customers benefit from the servicesservice evenly throughout the service period. Revenue is recognized ratably over the subscription period beginning when or as control of the promised services is transferred to the customer.
Professional Services Revenue. We generate professional services revenue in three primary ways: (i) by facilitating project-based hardware installation and activation services for enterprise customers, (ii) through fees generated by technology and home services performed for residents and consumers, and (iii) through property management services performed by DPM for itsour multifamily building customers.
DPM’s property management activities include operating DPM customers’ buildings, which involves maintenance and repair, construction supervision,management, leasing and administrative services. Property management service revenues are recognized ratably over the service period.
Operating expenses consist of research and development, sales and marketing, general and administrative and depreciation and amortization expenses. As part of a July 2023 reduction in force (the “July 2023 RIF”), we reduced headcount, resulting in the forfeiture of equity grants and the associated recognition of negative stock-based compensation expense. During the Suspension Period, weWe have not granted any RSUs.RSUs since the suspension of the S-8 Registration Statement on August 10, 2022. However, we expect to resume granting RSUs pursuant to the S-8 Registration Statement onceafter wethe arefiling currentof inthis ourForm SEC filings.10-K. Any such grants will increase the Company’s stock-based compensation expense.
R&DResearch and Development Expenses. R&DResearch and development expenses consist primarily of personnel and related expenses for our employees working on our product, design and engineering teams, including salaries, bonuses, benefits, payroll taxes, travel and stock-based compensation. Also included are non-personnel costs such as amounts paid to our third-party contract manufacturers for tooling, engineering and prototype costs of our hardware products, fees paid to third-party consultants, R&Dresearch and development supplies and rent.
Other (Expense) Income, Net
Other (expense) income, net consists of interest expense associated with the significant financing component of our longer-term software contracts, interest expense associated with our debt financing arrangements, interest income on highly liquid short-term investments, gain or loss on extinguishment of debt and gain or loss on change in fair value of derivative liabilities, warrant liabilities and trading securities.
Revenue increased by $13.5 million for the for the year ended December 31, 2025 compared to the year ended December 31, 2024. The increase was primarily due to (i) a $10.1 million increase in professional services revenue, driven by (a) a $6.6 million increase attributable to a full year of revenue in 2025 following the 2024 HelloTech Merger, (b) a $2.1 million increase in installation revenue, and (c) a $1.4 million increase in property management revenue, (ii) a $1.5 million increase in hardware revenue resulting from an increase of hardware shipments in 2025 compared to 2024, and (iii) a $1.9 million increase in software revenue due to the continued growth in subscriptions and from the resale of third-party software in connection with HelloTech services.
Revenue increased by $11.7 million for the year ended December 31, 2024 compared to the year ended December 31, 2023. The increase was driven by a $10.6 million increase in professional services revenue and a $2.5 million increase in software revenue, partially offset by a $1.5 million decrease in hardware revenue. The increase in professional services revenue was attributable to $8.3 million in revenue from HelloTech and $2.4 million of revenue from DPM, both of which were new sources of revenue in 2024. The increase in software revenue reflects the continued growth in subscriptions as a result of increases in delivered hardware units. While hardware shipments increased in 2024 compared to 2023, hardware revenue decreased due to the impact of the Restatement, which shifted a higher level of revenue from previous periods into 2023 compared to 2024.
Cost of revenue increased by $11.6 million for the year ended December 31, 2025 compared to the year ended December 31, 2024. The increase was primarily due to (i) a $7.6 million increase in professional services costs, driven by (a) a full year of costs in 2025 following the 2024 HelloTech Merger, which contributed $5.2 million in costs, (b) $1.6 million increase in installation services cost and (c) $0.8 million increase in property management cost, and (ii) a $4.9 million write-off of prepaid inventory deposits for components associated with non-cancellable purchase commitments to a contract manufacturer. The increases were partially offset by a $0.9 million decrease in hardware costs primarily due to efficiencies in supply chain management and lower unit costs related to prior-year inventory impairments.
Cost of revenue decreased by $1.0 million for the year ended December 31, 2024 compared to the year ended December 31, 2023. The decrease was primarily a result of an $8.8 million decrease in hardware costs, partially offset by a $7.8 million increase in professional services costs. The decrease in hardware costs of $8.8 million was driven by (i) a $9.2 million decrease in expense for excess and obsolete reserves and (ii) a $0.4 million reduction in supply-chain expense, partially offset by (iii) a $2.2 million reduction in inventory purchase commitments liability during 2023. While hardware shipments increased in 2024 compared to 2023, hardware cost of revenue also decreased due to the impact of the Restatement, which shifted a higher level of cost from previous periods into 2023 compared to 2024. The increase in professional services costs was attributable to (i) $5.4 million from HelloTech, (ii) $1.5 million from DPM and (iii) $1.0 million in higher direct deployments.
Research and development expenses decreasedincreased by $16.5$1.0 million for the year ended December 31, 20242025 compared to the year ended December 31, 2023.2024. The decreaseincrease was primarily due to: (i) $11.2a $3.6 million increase in compensation expense resulting from lower capitalization of internally-developed software costs, (ii) a $0.3 million increase in software license cost and (iii) a $0.2 million increase in compensation expense. The increases were partially offset by (i) a $0.9 million decrease in personnel-relatedthird-party expenses,expense comprisedassociated with overlapping costs related to the transition of $5.8engineering millioncontractors beginning in the second half of decreased2024 compensationthrough expensethe primarilyfirst due to higher capitalizationhalf of development costs and $5.4 million of decreased stock-based compensation expense;2025, (ii) $2.2 million decrease in restructuring costs; (iii) $1.7 million decrease in software license expense; (iv)a $0.8 million decrease in otherRSU research and development expenses andexpense, (viii) $0.3a $0.8 million decrease in rentseverance costs related to restructuring in 2024, and lease expense. These decreases were partially offset by(iv) a $0.4$0.6 million increasedecrease in professionalcontract andmanufacturing consulting fees.cost.
Sales and marketing expenses decreasedincreased by $2.8 million for the year ended December 31, 20242025 compared to the year ended December 31, 2023.2024. The decreaseincrease was primarily duerelated to: (i)HelloTech, $1.3including a $2.5 million decreaseincrease in restructuring costs; (ii) $1.1 million decrease in software licensecompensation expense; (iii) $0.8 million decrease in professional and consulting fees; (iv)a $0.7 million decreaseincrease in personnel-relateddigital expensesmarketing andexpense. (v)The increases were partially offset by a $0.3 million decrease in travelseverance expense. These decreases were partially offset by: (i) $1.1 million increase in marketing expensecosts related to HelloTech and (ii) $0.3 million increaserestructuring in customer support expense.2024.
General and administrative expenses decreased by $21.7$20.4 million for the year ended December 31, 20242025 compared to the year ended December 31, 2023.2024. The decrease was primarily due to: (i) $13.3a $9.7 million decrease in personnel-relatedinvestigation, expenses, comprised of (a) $9.2 million in expense related to the HDW Acquisition incurred in 2023legal and thesettlement repurchase of certain of Mr. Siminoff’s shares in 2024, (b) $2.3 million reduction of stock-based compensation expense and (c) $1.8 million of decreased compensation expense;fees, (ii) $9.0a $4.9 million decrease in audit fees, (iii) a $3.3 million decrease in professional and consulting fees comprised of (a) $7.2 million decrease in costsprimarily related to theaccounting Investigation, SEC Investigation and Restatement,services, (biv) a $2.3 million decrease in litigationcompensation expensesexpense, (v) a $0.8 million decrease in office and rent expense, (cvi) $1.7a $0.6 million decrease in lowertaxes feesand license expense related to outsourceda management,sales partiallytax offsetrefund byin 2025, (dvii) $2.5a $0.6 million increasedecrease in auditseverance feescosts related to restructuring in 2024;2024, and (iiiviii) a $0.5 million decrease in restructuringtravel costs.expense. TheseThe decreases were partially offset by a $0.4$1.8 million increase in insurancestock relatedcompensation expense and $0.5$0.6 million increase in bad debt expense.
Depreciation and amortization expenses remaineddecreased flatby at $7.2$1.9 million for the year ended December 31, 20242025 compared to the year ended December 31, 2023.2024. AmortizationProperty and equipment depreciation expense increaseddecreased by $0.5$0.8 million, amortization expense decreased by $0.7 million in 20242025 related to intangible assets, which was offset by: (i) $0.3 million decrease in property and equipment depreciation expense and (ii) $0.2 million decrease in internal use depreciation expense.decreased by $0.5 million.
Impairment of Goodwill
During the year ended December 31, 2025, we recorded a $16.6 million impairment of goodwill to our reporting unit, reducing the goodwill balance to $13.6 million as of December 31, 2025.
Impairment of Intangibles Assets
During the year ended December 31, 2024, we recorded an impairment of $2.8 million related to the James ride share application.
Total Other (Expense) Income, Net
Total other (expense) income, net decreased by $0.9$2.8 million for the year ended December 31, 20242025 compared to the year ended December 31, 2023.2024. The decrease was primarily due to $1.9a $4.3 million lowerdecrease in interest income relatedresulting tofrom lower cashaverage andprincipal investmentsinvestment in 2024 and a $0.3 million increase in realized losses on the sale of marketable securities. These decreases werebalances, partially offset by a $1.3$1.0 million reductiondecrease in interest expense related to the significant financing component of long-termlonger-term software contracts and a $0.4$0.5 million reductiondecrease in interest expense related to debt, as the Promissorypayoff Notesof (definedpromissory below) were paid offnotes in early 2024.
We have incurred losses since our inception. To date, our principal sources of liquidity have been the net proceeds received as a result of the 2021 Business Combination and payments received from our customers.
We have incurred losses since our inception. Prior to the Closing of the Business Combination, our operations were financed primarily through net proceeds from the issuance of redeemable convertible preferred stock and convertible notes, as well as borrowings under our term loan. We received approximately $450.0 million in cash proceeds, net of fees and expenses funded in connection with the Closing, which included approximately $192.6 million from the sale of approximately 19.3 million newly-issued shares of common stock in connection with the Business Combination. To date, the Company’s principal sources of liquidity have been the net proceeds received as a result of the Business Combination and payments received from our customers.
As of SeptemberDecember 30,31, 2025 and December 31, 2024, the Company’sour unrestricted cash and cash equivalents and current and non-current available-for-sale securities were approximately $44.1$34.6 million and $75.4 million, respectively. The Company’sOur available-for-sale securities investment portfolio is primarily invested in highly rated securities, with the primary objective of minimizing the potential risk of principal loss. The Company’sOur investment policy generally requires securities to be investment grade and limits the amount of credit exposure to any one issuer.
As of SeptemberDecember 30,31, 2025 and December 31, 2024, the Companywe also had approximately $29.2$27.3 million and $30.5 million in net inventory, respectively.
Our short-term liquidity needs have primarily included working capital for salaries, including sales and marketing and research and development, as well as inventory purchases from our contract manufacturers.
Prior to December 31, 2023, the Company (i) received $19.3 million of proceeds from the sale of a maturing available-for-sale security and (ii) reinvested the proceeds by purchasing an equal amount of new securities prior to such date. The Company uses trade-date accounting and, as such, the new securities position of $19.3 million is included in the balance of available-for-sale securities on the accompanying Consolidated Balance Sheet as of December 31, 2023, and a liability of $19.3 million presented as investment purchases payable is included in accrued expenses on the accompanying Consolidated Balance Sheet as of December 31, 2023. The funds were deducted from the Company’s account in early January 2024. Accordingly, the sum of the Company’s cash and cash equivalents as of December 31, 2023 was $19.3 million higher than it would have been had the funds been deducted from the Company’s account prior to year end. See Note 2. Summary of Significant Accounting Policies - Cash and Cash Equivalents, and Note 11. Accrued Expenses, in Part II, Item 8. “Financial Statements.”
Our short-term liquidity needs have primarily included working capital for salaries, including sales and marketing and research and development, as well as component inventory purchases from our contract manufacturers. To better align staffing and expense levels with sales volumes and the macroeconomic environment and create operating efficiencies, we conducted the July 2023 RIF in order to streamline our business operations, reduce costs and complexities in the business and create additional operating efficiencies. In connection with the July 2023 RIF, we incurred $5.8 million in restructuring costs (excluding the impact of stock-based compensation).
Beginning in the second quarter of 2022 and continuing through the date of this Form 10-K, we have incurred, and may continue to incur, significant professional fees, primarily consisting of legal, forensic accounting, management consulting and related advisory services as a result of the Investigation and the SEC Investigation, as well as accounting related consulting services, independent registered accounting firm fees and advisory services related to the Restatement and Financialcomprehensive Statementreview Review.of our previously issued financial statements. Additionally, we have incurred significant costs in connection with thestockholder Stockholder Lawsuits.lawsuits. See Note 14.17. Commitments and Contingencies, in Part II, Item 8. “Financial Statements.” Such litigation involves significant defense and other costs and, if decided adversely to us or settled, has resulted or could result in significant monetary damages or expenditures. Although we maintain insurance coverage in amounts and with deductibles that we believe are appropriate for our operations, our insurance coverage does not cover all claims that have been or may be brought against us.
In connection with the HDW Acquisition, in July 2023 the Company issued to HDW’s stockholders as merger consideration $22.0 million aggregate principal amount of unsecured promissory notes (the “Promissory Notes”). The Promissory Notes accrued paid-in-kind interest at a rate of 10% per annum and were scheduled to mature on July 3, 2025, unless earlier accelerated in connection with an event of default (including certain events of delisting from Nasdaq) or change of control of the Company. On April 26, 2024, the Company repaid the Promissory Notes in full without penalty. The Company paid an aggregate of $23.9 million in principal and accrued interest to the holders of the Promissory Notes.
We contract with third parties to manufacture our products. During the normal course of business, we and our contract manufacturers procure components based upon a demand plan. During the year ended December 31, 2022, we materially reduced our original demand plan and started engaging in discussions with our contract manufacturers regarding our obligation to purchase the inventory based on our original demand plan. As of December 31, 2024 and December 31, 2023, the Company had unfunded non-cancellable purchase commitments of zero and $0.6 million, respectively. See Note 11. Accrued Expenses.
As mentioned above in Item 1A. “Risk Factors,” “The presence of various risks and uncertainties associated with the Company’sour liquidity position may adversely affect itsour ability to sustain its operations,” the following risks and uncertainties associated with the Company’sour liquidity position may adversely affect itsour ability to sustain itsour operations as of the Filing Date:
•The continued incurrence of significant expenses related to legal and other professional services in connection with the SEC Investigation and the possibility that the SEC may levy civil penalties or fines against the Company;
•Unexpected expenditures related to the StockholderDerivative LawsuitsActions;
•The failure of the Company to achieve its revenue expectations, including as a result of:
◦Pricing compression for the Company’sour products;
◦The impact of elevated interest rates on the Company’s potential customers, who may eliminate or delay expenditures for the products or services thewe Company offersoffer; and ◦Market perception of the Company and itsour offerings;
•Costs of revenue and operating expenses exceeding the Company’s expectations;
•The Company’s failure to maintain the liquidity ratio required by the Loan Agreement with Customers Bank;
•The Company’s inability to fully leverage its prepaid inventory; or
Due to the risks and uncertainties described above, thewe Company continuescontinue to monitor itsour liquidity position. TheWe Company recognizesrecognize the challenge of maintaining sufficient liquidity to sustain itsour operations and remain in compliance with the liquidity ratio required by the Loan Agreement. However, notwithstanding itsour liquidity position as of the Filing Date, and while it is difficult to predict itsour future liquidity requirements with certainty, thewe Companyexpect currently expects it willto be able to generateuse sufficientour liquiditycurrent cash and cash equivalents and available-for-sale securities to fund itsour operationsoperational overcash therequirements for at least 12 months beyond the Filing Date. Other significant factors that affect our overall management of liquidity include certain actions controlled by management, such as capital expenditures and acquisitions. See Note 15. Leases, Note 16. Debt and Note 17. Commitments and Contingencies, in Part II, Item 8. “Financial Statements.”
In response to the risks and uncertainties described above, the Companywe may attempt to secure additional outside capital. However, the Company has not sought any commitments of additional outside capital andwe can provide no assurance itwe will be able to secure any outside capital in the future at all, or on terms that are acceptable to the Company.acceptable. Additionally, the Company’sour securities are currently traded on the OTC ExpertOTCID Market. Because of applicable restrictions, there is a minimal public market for the Company’sour securities, and the Company’sour ability to raise additional capital may be impaired because of the less liquid nature of the over-the-counter markets. TheWe Company also plansplan to continue to closely monitor itsour cash flow forecast and, if necessary, may implement certain incremental cost savings measures to preserve its liquidity. See Note 21. Restructuring, in Part II, Item 8. “Financial Statements.”
Other significant factors that affect our overall management of liquidity include certain actions controlled by management such as capital expenditures and acquisitions. See Note 12. Leases, Note 13. Debt and Note 14. Commitments and Contingencies, in Part II, Item 8. “Financial Statements.”
We are obligated to make payments as part of certain contracts that we have entered into during the normal course of business. Following the Property Management Acquisitions, in February 2024 we entered into a three-year advisory agreement with a partner pursuant to which the partner provides DPM with certain management and advisory services related to DPM’s property management business. Pursuant to such agreement, we are required to pay the partner $0.5 million annually. As of December 31, 2024,2025, the Companywe had a remaining obligation of $1.1$0.6 million under the advisory agreement.
Revolving Credit Facility
What changed in the latest 10-Q
Risk Factors
New heading “Our restructuring activities, including our workforce reduction and exit from the property management business, may not achieve the anticipated benefits and could adversely affect our business.”
New heading “The settlement in principle with the SEC Staff remains subject to Commission approval, and there is no assurance it will be approved on the agreed terms or at all.”
New heading “Our Credit Facility requires us to maintain a minimum restricted cash balance, which reduces the cash available to fund our operations.”
Largest changes
“Our restructuring activities, including our workforce reduction and exit from the property management business, may not achieve the anticipated benefits and could adversely affect our business.”see in full comparison
“We have reached a settlement in principle with the Staff of the SEC to resolve the previously disclosed SEC Investigation, pursuant to which we would pay a civil monetary penalty of $1.0 million in four quarterly installments. We have recorded a $1.0 million liability for this amount as of June 30, 2026. However, the settlement in principle is subject to final documentation and approval by the Commission, and there can be no assurance that the Commission will approve the settlement on the terms agreed with the Staff, or at all. …”see in full comparison
“The settlement in principle with the SEC Staff remains subject to Commission approval, and there is no assurance it will be approved on the agreed terms or at all.”see in full comparison
“Our Credit Facility requires us to maintain a minimum restricted cash balance, which reduces the cash available to fund our operations.”see in full comparison
“We have undertaken restructuring activities, including the Restructuring Plan, intended to reduce operating expenses and strengthen our financial position. These activities include a reduction in our workforce and our planned exit from the DPM property management business. We may not realize the anticipated cost savings, operational efficiencies or other benefits of these actions within the expected timeframe or at all, and the costs of implementing the restructuring may exceed our estimates. …”see in full comparison
“In connection with our Credit Facility with Truist Bank, entered into on May 11, 2026, we are required to maintain a minimum cash balance of $5.25 million in a restricted deposit account with the lender. This restricted cash is not available to fund our working capital, operating expenses or other general corporate purposes, and reduces our near-term liquidity relative to our total cash and investment balances reported on our balance sheet. If our unrestricted liquidity declines, this requirement could constrain our ability to fund operations or meet other obligations as they come due.”see in full comparison
Full comparison: every changed paragraph (7)
We are subject to various risks and uncertainties in the course of our business. For a discussion of such risks and uncertainties, please see the section in the 2025 Annual Report filed with the SEC on March 31, 20262026, titled “Risk Factors.” ThereExcept as set forth below, there have been no material changes to the risk factors disclosed therein.
Our restructuring activities, including our workforce reduction and exit from the property management business, may not achieve the anticipated benefits and could adversely affect our business.
We have undertaken restructuring activities, including the Restructuring Plan, intended to reduce operating expenses and strengthen our financial position. These activities include a reduction in our workforce and our planned exit from the DPM property management business. We may not realize the anticipated cost savings, operational efficiencies or other benefits of these actions within the expected timeframe or at all, and the costs of implementing the restructuring may exceed our estimates. The restructuring may also result in the loss of institutional knowledge and key personnel, difficulty retaining or recruiting employees, reduced employee morale, disruptions to customer service and business operations, and delays in executing our strategic priorities and product development plans. In addition, our remaining employees may be required to assume increased responsibilities, which could adversely affect productivity and increase operational risk. If we are unable to successfully manage the restructuring and transition out of the property management business, or if we undertake additional restructuring actions, our business, financial condition and results of operations could be adversely affected.
The settlement in principle with the SEC Staff remains subject to Commission approval, and there is no assurance it will be approved on the agreed terms or at all.
We have reached a settlement in principle with the Staff of the SEC to resolve the previously disclosed SEC Investigation, pursuant to which we would pay a civil monetary penalty of $1.0 million in four quarterly installments. We have recorded a $1.0 million liability for this amount as of June 30, 2026. However, the settlement in principle is subject to final documentation and approval by the Commission, and there can be no assurance that the Commission will approve the settlement on the terms agreed with the Staff, or at all. If the Commission does not approve the settlement as agreed, we may be required to renegotiate its terms, which could result in a larger penalty or other remedies, or the matter could proceed to litigation or further proceedings, any of which could result in additional costs, could require us to record additional liabilities in excess of amounts currently accrued, and could divert management’s time and attention. Unless and until the Commission approves the settlement, the SEC Investigation remains unresolved, and we cannot predict the timing of any final resolution.
Our Credit Facility requires us to maintain a minimum restricted cash balance, which reduces the cash available to fund our operations.
In connection with our Credit Facility with Truist Bank, entered into on May 11, 2026, we are required to maintain a minimum cash balance of $5.25 million in a restricted deposit account with the lender. This restricted cash is not available to fund our working capital, operating expenses or other general corporate purposes, and reduces our near-term liquidity relative to our total cash and investment balances reported on our balance sheet. If our unrestricted liquidity declines, this requirement could constrain our ability to fund operations or meet other obligations as they come due.
Management's Discussion & Analysis (MD&A)
New heading “Recent Developments”
New heading “Total Other Income (Expense), Net”
New heading “Comparison of six months ended June 30, 2026 and 2025”
New heading “Cost of Revenue”
New heading “Research and Development Expenses”
New heading “Sales and Marketing Expenses”
New heading “General and Administrative Expenses”
New heading “Depreciation and Amortization Expenses”
New heading “Warrant Expiration and Sponsor Share Forfeiture.”
Removed heading “Adjusted EBITDA”
Largest changes
Beginning in the second quarter ofsee in full comparison2022 and continuing through the date of this Form 10-Q,2022, we haveincurred, and may continue to incur,incurred significant professional fees, primarily consisting of legal, forensic accounting, management consulting and related advisory servicesasinaconnectionresult ofwith our 2022-2023 internal investigation (the “Investigation”)and, the SEC Investigation,as well as accounting related consulting services, independent registered accounting firm fees and advisory services related totheRestatementrestatement and comprehensive review of our previously issued financialstatements.statements,Additionally,andwerelatedhaveaccounting and advisory services. We also incurred significant costs in connection with stockholderlawsuits.litigation.SeeDuringNote2026,14.theCommitmentsmajority of these matters were resolved, andContingencies,theinrelatedPartprofessionalI,feesItemhave1.declined“Financialsignificantly.Statements.”WhileSuchwelitigationmayinvolvescontinuesignificanttodefenseincur professional fees associated with the resolution of remaining matters and other legal proceedings, we do not expect these costsand, if decided adverselytouscontinueoratsettled,historicalhas resulted or could result in significant monetary damages or expenditures. Although we maintain insurance coverage in amounts and with deductibles that we believe are appropriate for our operations, our insurance coverage does not cover all claims that have been or may be brought against us.levels.
“Settlement in Principle with the SEC Staff. We reached a settlement in principle with the Staff of the Securities and Exchange Commission (the “SEC”) to resolve the previously disclosed SEC Investigation. Under the terms of the settlement in principle, we would pay a civil monetary penalty of $1.0 million in four quarterly installments, and we recorded a $1.0 million liability, included in accrued expenses, as of June 30, 2026. …”see in full comparison
“(2)The amounts primarily represent legal fees related to stockholder lawsuits and the SEC’s ongoing investigation into issues related to our key performance indicators and revenue recognition practices (the “SEC Investigation”). While we are involved in various litigation and legal disputes in the ordinary course of our business, we believe the non-ordinary course legal fees and settlement reserves included in our calculation of Adjusted EBITDA do not represent normal operating expenses. See Note 14. Commitments and Contingencies, in Part I, Item 1. …”see in full comparison
“•The continued incurrence of significant expenses related to legal and other professional services in connection with the SEC Investigation and the possibility that the SEC may levy civil penalties or fines;”see in full comparison
“The Promissory Note contains customary covenants and events of default, including covenants relating to:”see in full comparison
On July 15, 2024, we entered intosee in full comparisonaanloanAmendedagreementandwithRestatedCustomersLoanBankand Security Agreement (the “Loan Agreement”).with Customers Bank. Pursuant to the Loan Agreement, Customers Bank issued a term loan in the principal amount of $6.0 million (the “Loan”). The Loan Agreement, which was entered into in connection with the acquisition of HelloTech, did not result in our receipt of any loan proceeds. Interestiswas payable on the Loan at a rate equal to the greater of (a) the prime rate published in The Wall Street Journal or (b) 6.0%, and the maturity dateiswas July 15, 2029 (the “Maturity Date”). Payments under the Loan were interest-only through January 15, 2025. Thereafter, we were required to pay equal monthly installments of principal plus accrued interest until the Maturity Date. There was no penalty for prepayment of the Loan. The fair value of the Loan was $4.6 million as of December 31, 2025. We were in compliance with the covenants under the Loan Agreement as of December 31, 2025.
Full comparison: every changed paragraph (94)
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the accompanying condensed consolidated financial statements and the related notes of Latch, Inc. and its subsidiaries included elsewhere in this Form 10-Q. Some of the information contained in this discussion and analysis contains forward-looking statements that involve risks and uncertainties. As a result of many factors, such as those set forth in the section captioned “Risk Factors” in the 2025 Annual Report, as updated in this Form 10-Q, actual results may differ materially from those anticipated in these forward-looking statements. Unless the context otherwise requires, references in this subsectionForm 10-Q to “we,” “our,” “Latch,” “DOOR” and the “Company” refer to the business and operations of Latch, Inc. and its consolidated subsidiaries.
Additionally, we offer a comprehensive property management service in and around Boston, Massachusetts.Massachusetts, which we have announced plans to exit as part of the Restructuring Plan (as defined below).
Recent Developments
The following developments occurred since March 31, 2026 through the date of filing this Form 10-Q. Each is described in further detail in the notes to our condensed consolidated financial statements included in Part I, Item 1. “Financial Statements,” and elsewhere in this Item 2.
New Credit Facility and Repayment of Term Loan. On May 11, 2026, DOOR Systems, Inc. (“Legacy Latch” or “DOOR Systems,” as the context requires) entered into a revolving credit facility with Truist Bank providing for borrowings of up to $5.0 million, maturing in May 2028 and bearing interest at one-month term Secured Overnight Financing Rate plus 1.75% per annum. We borrowed approximately $4.4 million under the Credit Facility to repay in full all outstanding principal, accrued interest and fees under our term loan with Customers Bank, and the related Amended and Restated Loan and Security Agreement was terminated. No material early termination penalties were incurred, and we wrote off $0.1 million of unamortized debt issuance costs as a loss on extinguishment of debt. The Credit Facility requires us to maintain a minimum cash balance of $5.25 million in a restricted deposit account with the lender; as of June 30, 2026, restricted cash of $5.3 million securing the Credit Facility was included in other non-current assets and $0.6 million remained available for future borrowings. See Note 13. Debt, in Part I, Item 1. “Financial Statements,” for further detail and “Indebtedness” below.
Settlement in Principle with the SEC Staff. We reached a settlement in principle with the Staff of the Securities and Exchange Commission (the “SEC”) to resolve the previously disclosed SEC Investigation. Under the terms of the settlement in principle, we would pay a civil monetary penalty of $1.0 million in four quarterly installments, and we recorded a $1.0 million liability, included in accrued expenses, as of June 30, 2026. The settlement remains subject to final documentation and approval by the Commission, and there can be no assurance that the Commission will approve the settlement on the terms agreed in principle with the SEC Staff or at all. See Note 14. Commitments and Contingencies, in Part I, Item 1. “Financial Statements,” for further detail.
Restructuring Plan. On August 3, 2026, our Board of Directors authorized a restructuring plan the (“Restructuring Plan”) involving a reduction in force and the discontinuation of DOOR Property Management, LLC (“DPM”), intended to align our cost structure with our current revenue outlook. See Note 22. Subsequent Events, in Part I, Item 1. “Financial Statements,” for further detail.
Adjusted EBITDA
We define Adjusted EBITDA as our net loss, excluding the impact of the following items, if applicable: (i) depreciation and amortization expense, (ii) net interest income or expense, (iii) provision for income taxes, (iv) change in fair value of warrant liability, trading securities, or derivative instruments, (v) restructuring costs, (vi) transaction-related costs, (vii) impairment of assets, (viii) non-ordinary course legal fees and settlement reserves, (ix) stock-based compensation expense; and (x) gain or loss on extinguishment of debt. The most directly comparable GAAP measure is net loss. We believe excluding the impact of these items in calculating Adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core operating performance. We monitor, and have presented in this Form 10-Q, Adjusted EBITDA because it is a key measure used by our management and Board to understand and evaluate our operating performance, to establish budgets and to develop operational goals for managing our business. We believe Adjusted EBITDA helps identify underlying trends in our business that could otherwise be masked by the effect of the expenses that we include in net loss. Accordingly, we believe Adjusted EBITDA provides useful information to investors, analysts and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance.
(1)As a result of significant discounts provided to our customers on certain long-term software contracts paid in advance, we determined that there is a significant financing component related to the time value of money and have therefore broken out the interest component and recorded it as a discount in interest expense, net on the accompanying Condensed Consolidated Statements of Operations and Comprehensive Loss. Interest expense, net includes interest expense associated with the significant financing component of $0.5 million and $0.7 million for the three months ended March 31, 2026 and 2025, respectively.
(2)The amounts primarily represent legal fees related to stockholder lawsuits and the SEC’s ongoing investigation into issues related to our key performance indicators and revenue recognition practices (the “SEC Investigation”). While we are involved in various litigation and legal disputes in the ordinary course of our business, we believe the non-ordinary course legal fees and settlement reserves included in our calculation of Adjusted EBITDA do not represent normal operating expenses. See Note 14. Commitments and Contingencies, in Part I, Item 1. “Financial Statements.” These costs are included within general and administrative on the accompanying Condensed Consolidated Statements of Operations and Comprehensive Loss.
(3)See Note 17. Stock-Based Compensation, in Part I, Item 1. “Financial Statements.”
Professional Services Revenue. We generate professional services revenue in three primary ways: (i) by facilitating project-based hardware installation and activation services for enterprise customers, (ii) through fees generated by technology and home services performed for residents and consumers,consumers; and (iii) through property management services performed by our subsidiary, Door Property Management, LLC (“DPM”),DPM, for our multifamily building customers.
Cost of professional services revenue consists primarily of (i) third-party installation labor costs and parts and materials associated with deployment of our hardware, (ii) labor costs associated with HelloTech independent technicians and credit card fees,fees; and (iii) costs related to third-party property service providers.
Operating expenses consist of research and development, sales and marketing, general and administrativeadministrative, and depreciation and amortization expenses. Stock-based compensation expense is included within these operating expense categories. We havedid not grantedgrant any restricted stock units (“RSUs”) since the suspension ofwhile our registration statement on Form S-8 under the Securities Act (the “Form S-8 Registration Statement”) onwas suspended from August 10, 2022.2022 However,through theApril 2, 2026. We resumed granting RSUs under our Form S-8 Registration Statement became effective again on April 2, 20262026, andafter we expectbecame tocurrent resumewith grantingour RSUs.SEC Any such grants will increase stock-based compensation expense.filings.
Comparison of three months ended MarchJune 31,30, 2026 and March 31, 2025
(1)Exclusive of depreciation and amortization shown in operating expenses below.
Revenue decreased by $0.1$3.4 million for the three months ended MarchJune 31,30, 2026 compared to the three months ended MarchJune 31,30, 2025. The decrease was primarily driven by a $2.5 million decrease in hardware revenue due to lower hardware shipment volumes in 2026 compared to 2025 reflecting softer demand in the multifamily market, a $1.4more cautious customer spending environment, longer customer purchasing cycles, and changes in the Company’s channel partner strategy and engagement. The decrease was also driven by a $1.8 million reductiondecrease in professional services revenuerevenue, relatedprimarily attributable to (i) a $0.7$1.6 million decrease in HelloTech services, (ii) a $0.4 million decline in hardware activation and installation services,services and (iiiii) a $0.3 million decrease in property maintenancemanagement services, partially offset by a $1.0modest increase in HelloTech services revenue. These decreases were partially offset by a $0.9 million increase in software revenue due to continued growthsubscription in subscriptions and a $0.3 million increase in hardware revenue due to higher hardware shipments in 2026 compared to 2025.growth.
A limited number of customers have historically accounted for a significant portion of our total revenue and accounts receivable. For the three months ended June 30, 2026, we had one customer that accounted for $4.0 million, or 26%, of total revenue. For the three months ended June 30, 2025, two customers accounted for $6.5 million and $2.1 million, or 34% and 11%, of total revenue, respectively. As of June 30, 2026, the Company had one customer that accounted for $3.2 million, or 39%, of gross accounts receivable, compared to $3.9 million, or 47%, as of December 31, 2025. As of June 30, 2026, the Company had one customer that accounted for $0.8 million, or 42% of gross unbilled receivables and a second customer that accounted for $0.2 million, or 12%, respectively, of gross unbilled receivables. As of December 31, 2025, one customer accounted for $0.7 million, or 36%, of gross unbilled receivables. See Note 7. Fair Value Measurements and Concentrations of Credit Risk, in Part I, Item 1. “Financial Statements.” The loss of one or more of these customers, or any other significant customer, or a deterioration in their respective financial condition or payment practices, could have a material adverse effect on our revenue, results of operations, and liquidity.
Cost of revenue decreased by $0.8$2.9 million for the three months ended MarchJune 31,30, 2026 compared to the three months ended MarchJune 31,30, 2025. The decrease was primarily driven by a $2.2 million decrease in professional services costs, primarily attributable to (i) a $1.9 million decrease in hardware activation and installation services costs due to fewer installation projects and (ii) a $0.7$0.4 million decrease in property management services costs. The decrease was also driven by a $1.9 million reduction in professionalhardware servicescosts costdue to lower hardware shipment volumes. These decreases were partially offset by a $0.9 million increase in excess inventory charges related to aslow declinemoving in installation projects.product.
Research and development expenses decreased by $1.8$0.4 million for the three months ended MarchJune 31,30, 2026 compared to the three months ended MarchJune 31,30, 2025. The decrease was primarily duedriven to (i)by a $1.0$0.8 million reduction in third-party expense associated with the wind-down of overlapping costsengineering related to thecontractor transition ofcosts. engineering contractors beginning in the first half of 2025, (ii) a $0.8 millionThis decrease in expenses related to abandoned capitalized internally-developed software, and (iii) a $0.4 million decrease in personnel-related expenses. These decreases werewas partially offset by a $0.3 million increase in software license costs and(i) a $0.2 million increase in compensation expense resulting from lower capitalization of internally-developed software costs.costs, (ii) a $0.2 million increase in software license costs; and (iii) a $0.1 million increase in cloud processing costs associated with the DOOR app migration.
Sales and marketing expenses increaseddecreased by $0.7$0.3 million for the three months ended MarchJune 31,30, 2026 compared to the three months ended MarchJune 31,30, 2025. The increasedecrease was primarily relateddriven toby (i) a $0.3$0.2 million increasedecrease in compensationmarketing expense due to expansionslower ofHelloTech theadvertising spend and (ii) a $0.1 million decrease in hardware sales teamcommission and a $0.2 million increase in digital marketing expense related to HelloTech.expense.
General and administrative expenses decreasedincreased by $3.1$0.1 million for the three months ended MarchJune 31,30, 2026 compared to the three months ended MarchJune 31,30, 2025. The decreaseincrease was primarily duedriven toby (i) a $1.7$0.8 million decreaseincrease in investigation,SEC legalsettlement expense, (ii) a $0.4 million increase in stock-based compensation expense; and settlement(iii) fees,a $0.3 million charge related to derecognition of intangible assets. These increases were substantially offset by (iii) a $0.7 million decrease in auditpersonnel-related fees,expenses resulting from operational efficiencies and lower bonus expense, (iiiii) a $0.7$0.4 million decrease in professionallegal and consulting fees primarily related to accounting services,fees, (iv) a $0.3 million decrease in insurance related expense, and (viii) a $0.2 million decrease in insurance expense; and (iv) a $0.1 million decrease in software license expense. These increases were partially offset by a $0.5 million increase in tax expense as a result of a sales tax refund in 2025.
Depreciation and amortization expenses decreased by $0.5$0.3 million for the three months ended MarchJune 31,30, 2026 compared to the three months ended MarchJune 31,30, 2025. The decrease was primarily due to lower amortization expense of capitalized internally-developed software and lower depreciation expense.
Total Other Income (Expense), Net
Total other income (expense), net increased by $0.6 million for the three months ended June 30, 2026 compared to the three months ended June 30, 2025. The increase was primarily driven by a $0.8 million gain on the Company’s investment in a privately held company and a $0.2 million decrease in interest expense related to the significant financing component of long-term software contracts. These favorable changes were partially offset by a $0.3 million decrease in interest income resulting from lower average principal investment balances and $0.1 million loss on the payoff of debt.
Comparison of six months ended June 30, 2026 and 2025
N.M.: Not meaningful
Revenue decreased by $3.5 million for the six months ended June 30, 2026 compared to the six months ended June 30, 2025. The decrease was primarily driven by a $3.2 million decrease in professional services revenue, primarily attributable to (i) a $2.0 million decrease in hardware activation and installation services, (ii) a $0.6 million decrease in property management services; and (iii) a $0.6 million decrease in HelloTech services, as well as a $2.2 million decrease in hardware revenue due to lower hardware shipment volumes reflecting softer demand in the multifamily market, a more cautious customer spending environment, longer customer purchasing cycles, and changes in the Company’s channel partner strategy and engagement. These decreases were partially offset by a $1.9 million increase in software revenue due to continued subscription growth.
A limited number of customers have historically accounted for a significant portion of our total revenue and accounts receivable. For the six months ended June 30, 2026, we had one customer that accounted for $8.0 million, or 27%, of total revenue. For the six months ended June 30, 2025, one customer accounted for $11.4 million, or 33%, of total revenue. As of June 30, 2026, the Company had one customer that accounted for $3.2 million, or 39%, of gross accounts receivable, compared to $3.9 million, or 47%, as of December 31, 2025. As of June 30, 2026, the Company had one customer that accounted for $0.8 million, or 42% of gross unbilled receivables and a second customer that accounted for $0.2 million, or 12%, respectively, of gross unbilled receivables. As of December 31, 2025, one customer accounted for $0.7 million, or 36%, of gross unbilled receivables. See Note 7. Fair Value Measurements and Concentrations of Credit Risk, in Part I, Item 1. “Financial Statements.” The loss of one or more of these customers, or any other significant customer, or a deterioration in their respective financial condition or payment practices, could have a material adverse effect on our revenue, results of operations, and liquidity.
Cost of Revenue
Cost of revenue decreased by $3.7 million for the six months ended June 30, 2026 compared to the six months ended June 30, 2025. The decrease was primarily driven by a $2.9 million decrease in professional services costs, primarily attributable to (i) a $2.4 million decrease in hardware activation and installation services costs due to fewer installation projects and (ii) a $0.5 million decrease in property management services costs. The decrease was also driven by a $1.9 million reduction in hardware costs due to lower hardware shipment volumes. These decreases were partially offset by a $0.9 million increase in excess inventory charges related to slow moving product.
Research and Development Expenses
Research and development expenses decreased by $2.2 million for the six months ended June 30, 2026 compared to the six months ended June 30, 2025. The decrease was primarily driven by a $1.8 million reduction in third-party expense associated with the wind-down of overlapping engineering contractor transition costs. This decrease was further driven by a $0.8 million decrease in expenses related to abandoned capitalized internally-developed software and a $0.5 million decrease in personnel expenses. These decreases were partially offset by a $0.5 million increase in software license costs, and a $0.4 million increase in compensation expense resulting from lower capitalization of internally-developed software costs.
Sales and Marketing Expenses
Sales and marketing expenses increased by $0.4 million for the six months ended June 30, 2026 compared to the six months ended June 30, 2025. The increase was primarily driven by a $0.2 million increase in compensation expense due to the expansion of the sales team and a $0.2 million increase of post-installation service costs.
General and Administrative Expenses
General and administrative expenses decreased by $2.9 million for the six months ended June 30, 2026 compared to the six months ended June 30, 2025. The decrease was primarily driven by a $2.2 million decrease in legal fees, a $0.7 million decrease in personnel-related expenses resulting from operational efficiencies and lower bonus expense, a $0.5 million decrease in audit fees, a $0.5 million decrease in insurance expense, a $0.5 million decrease in professional and consulting fees primarily related to accounting services, and a $0.4 million decrease in software license expense. These decreases were partially offset by a $1.0 million increase in SEC settlement expense, a $0.5 million increase in tax expense due to the benefit of a sales tax refund recognized in the prior-year period, a $0.4 million increase in stock-based compensation expense, and a $0.3 million charge related to the derecognition of intangible assets.
Depreciation and Amortization Expenses
Depreciation and amortization expenses decreased by $0.8 million for the six months ended June 30, 2026 compared to the six months ended June 30, 2025. The decrease was primarily due to lower amortization expense of capitalized internally-developed software and lower depreciation expense.
Total other expense, net increaseddecreased by $0.2$0.4 million for the threesix months ended MarchJune 31,30, 2026 compared to the threesix months ended MarchJune 31,30, 2025. The decreasedecreases waswere primarily due to a $0.4 million decrease in interest income resulting from lower average principal investment balances, partially offsetdriven by a $0.3$0.8 million gain on the Company’s investment in a privately held company and a $0.5 million decrease in interest expense related to the significant financing component of longer termlong-term software contracts. These decreases were partially driven by a $0.7 million decrease in interest income resulting from lower average principal investment balances and a $0.1 million loss on the payoff of debt.
We have incurred losses since our inception. For the six months ended June 30, 2026 and June 30, 2025, the Company generated a net loss of $12.8 million and $19.1 million, respectively. To date, our principal sources of liquidity have been the net proceeds received as a result of the 2021 business combination (the “2021 Business Combination”) and payments received from our customers.
As of MarchJune 31,30, 2026 and December 31, 2025, our unrestricted cash and cash equivalents and current and non-current available-for-sale securities were approximately $28.5$20.9 million and $34.6 million, respectively. Our available-for-sale securities investment portfolio is primarily invested in highlyU.S. ratedTreasury securities, withwhich theare primaryheld objectiveto of minimizing the potential risk ofpreserve principal loss.while Ourmaintaining investment policy generally requires securities to be investment grade and limits the amount of credit exposure to any one issuer.liquidity.
As of MarchJune 31,30, 2026 and December 31, 2025, we also had approximately $25.0$23.7 million and $28.9$27.3 million, respectively, in net inventory.
Beginning in the second quarter of 2022 and continuing through the date of this Form 10-Q,2022, we have incurred, and may continue to incur,incurred significant professional fees, primarily consisting of legal, forensic accounting, management consulting and related advisory services asin aconnection result ofwith our 2022-2023 internal investigation (the “Investigation”) and, the SEC Investigation, as well as accounting related consulting services, independent registered accounting firm fees and advisory services related to the Restatementrestatement and comprehensive review of our previously issued financial statements.statements, Additionally,and werelated haveaccounting and advisory services. We also incurred significant costs in connection with stockholder lawsuits.litigation. SeeDuring Note2026, 14.the Commitmentsmajority of these matters were resolved, and Contingencies,the inrelated Partprofessional I,fees Itemhave 1.declined “Financialsignificantly. Statements.”While Suchwe litigationmay involvescontinue significantto defenseincur professional fees associated with the resolution of remaining matters and other legal proceedings, we do not expect these costs and, if decided adversely to uscontinue orat settled,historical has resulted or could result in significant monetary damages or expenditures. Although we maintain insurance coverage in amounts and with deductibles that we believe are appropriate for our operations, our insurance coverage does not cover all claims that have been or may be brought against us.levels.
The following risks and uncertainties associated with our liquidity position may adversely affect our ability to sustain our operations as of the Filingdate Dateof filing this Form 10-Q:
•The continued incurrence of significant expenses related to legal and other professional services in connection with the SEC Investigation and the possibility that the SEC may levy civil penalties or fines;
•Potential expenditures associated with defending, negotiating or resolving the service provider demand described in See Note 14. Commitments and Contingencies, in Part I, Item 1. “Financial Statements;”
•Unexpected expenditures related to the Derivative Actions;
•The incurrence of significant expenses related to other legal or regulatory proceedings, whether actual or threatened;
•The failure to achieve revenue expectations, including as a result of:
◦Pricing compression for our products;
◦Market adoption of the DOOR application;
◦The success of the HelloTech business;
◦The impact of elevated interest rates on potential customers, who may eliminate or delay expenditures for the products or services we offer; and ◦Market perception of our offerings;
•Costs of revenue and operating expenses exceeding expectations;
•The failure to maintain the liquidity ratio required by the Loan Agreement;
•The inability to fully leverage prepaid inventory; or
•The catastrophic loss of inventory due to theft, natural disaster or otherwise.
Due to the risks and uncertainties described above, we continue to monitor our liquidity position. We recognize the challenge of maintaining sufficient liquidity to sustain our operationsoperations. andHowever, remainafter ingiving complianceeffect withto the liquidityminimum ratiocash balance required byto be maintained under the LoanCredit Agreement. However,Facility, notwithstanding our liquidity position as of the Filingdate Date,of filing this Form 10-Q, and while it is difficult to predict our future liquidity requirements with certainty, we expectbelieve that our available unrestricted cash, cash equivalents, and available-for-sale securities, together with amounts available for borrowing under the Credit Facility and cash flows expected to be ablegenerated tofrom useoperations, ourwill currentbe cash and cash equivalents and available-for-sale securitiessufficient to fund our operationaloperating cash requirements for at least 12 months beyond the Filingdate Date.of filing of this Form 10-Q. This assessment is based on management’s current operating plan, which contemplates continued cost discipline, inventory management and liquidity preservation measures. However, this assessment is subject to significant uncertainty, and our actual liquidity needs may differ materially from our current estimates as a result of the risks and uncertainties described above and those described under the section in our 2025 Annual Report titled “Risk Factors,” as updated by Part II, Item 1A. “Risk Factors” in this Form 10-Q. If our available resources prove insufficient to fund our operations, we may need to seek additional financing, further reduce operating costs, or take other measures to preserve liquidity. Other significant factors that affect our overall management of liquidity include certain actions controlled by management, such as capital expenditures and acquisitions. See Note 13. Debt and Note 14. Commitments and Contingencies, in Part I, Item 1. “Financial Statements.”
LTCH insider buying and selling (Form 4)
Since 2026-04-11, insiders reported open-market purchases in 0 Form 4 filings and open-market sales in 0 filings. Totals add up every open-market (code P and S) line in those filings, using the prices reported in the filings. Awards, option exercises, tax withholding and gifts are listed below but not counted.
| Trade date | Insider | Transaction | Shares | Price | Value |
|---|---|---|---|---|---|
| 2026-09-30 | Lillis David J |
Shares withheld for tax | 72,628 | $0.19 | $13.8K |
| 2026-09-30 | Patel Priyen N |
Shares withheld for tax | 36,676 | $0.19 | $7.0K |
| 2026-09-30 | Mayfield Jeffrey M |
Shares withheld for tax | 42,363 | $0.19 | $8.0K |
| 2026-09-30 | Salmons Ryan D |
Shares withheld for tax | 41,927 | $0.19 | $8.0K |
| 2026-09-08 | Sugrue Andrew |
Grant/award | 545,833 | — | — |
| 2026-09-08 | Campbell Peter Andrew James |
Grant/award | 545,833 | — | — |
| 2026-09-08 | Rishi Raju |
Grant/award | 545,833 | — | — |
| 2026-09-08 | Smith J. Allen |
Grant/award | 545,833 | — | — |
| 2026-09-08 | Han Patricia |
Grant/award | 545,833 | — | — |
| 2026-09-08 | Speyer Robert J. |
Grant/award | 545,833 | — | — |
| 2026-09-05 | Mayfield Jeffrey M |
Shares withheld for tax | 3,149 | $0.19 | $598 |
| 2026-08-24 | Mayfield Jeffrey M |
Shares withheld for tax | 42,364 | $0.15 | $6.4K |
| 2026-08-24 | Mayfield Jeffrey M |
Grant/award | 1,750,000 | — | — |
| 2026-08-24 | Lillis David J |
Shares withheld for tax | 72,629 | $0.15 | $10.9K |
| 2026-08-24 | Lillis David J |
Grant/award | 3,000,000 | — | — |
| 2026-08-24 | Salmons Ryan D |
Shares withheld for tax | 29,952 | $0.15 | $4.5K |
| 2026-08-24 | Salmons Ryan D |
Grant/award | 1,250,000 | — | — |
| 2026-08-24 | Patel Priyen N |
Grant/award | 1,500,000 | — | — |
| 2026-08-24 | Patel Priyen N |
Shares withheld for tax | 36,676 | $0.15 | $5.5K |
| 2026-07-13 | Lillis David J |
Shares withheld for tax | 23,436 | $0.19 | $4.5K |
| 2026-07-01 | Han Patricia |
Grant/award | 499,612 | — | — |
| 2026-06-30 | Salmons Ryan D |
Shares withheld for tax | 11,979 | $0.19 | $2.3K |
| 2026-06-12 | Mayfield Jeffrey M |
Shares withheld for tax | 34,618 | $0.20 | $6.9K |
| 2026-06-12 | Mayfield Jeffrey M |
Grant/award | 130,000 | — | — |
| 2026-06-12 | Salmons Ryan D |
Grant/award | 500,000 | — | — |
| 2026-06-12 | Salmons Ryan D |
Shares withheld for tax | 59,895 | $0.20 | $12.0K |
| 2026-06-12 | Lillis David J |
Shares withheld for tax | 257,816 | $0.20 | $51.6K |
| 2026-06-12 | Lillis David J |
Grant/award | 968,179 | — | — |
| 2026-06-04 | Speyer Robert J. |
Disposition to issuer | 738,000 | — | — |
| 2026-06-03 | Patel Priyen N |
Shares withheld for tax | 3,447 | $0.14 | $483 |
| 2026-06-03 | Patel Priyen N |
Shares withheld for tax |
3,447 | $0.14 | $483 |
Well-known investors holding LTCH (13F)
None of the 59 investors we track reported a position in their latest 13F.