TOST 10-K & 10-Q changes, risk factors and insider trading
Toast, Inc. · NYSE · Services-Computer Processing & Data Preparation · CIK 1650164 · All filings on SEC.gov
At a glance
What changed in the latest 10-K
Risk Factors
New heading “We use AI in our platform and product offerings, and our success is dependent upon our ability to leverage data, develop competitive products, and manage related risks.”
Removed heading “We use artificial intelligence in our platform and product offerings. Issues relating to the use of artificial intelligence and machine learning could adversely affect our results of operations.”
Removed heading “Our senior management team has limited experience managing a public company, and regulatory compliance obligations may divert its attention from the day-to-day management of our business.”
Largest changes
“Likewise, within the United States, the regulatory landscape is rapidly evolving as evidenced by several US states introducing or enacting legislation that is designed to govern the development or use of AI. Our ability to use and offer AI and machine learning solutions may be constrained by current or future laws, regulatory, or self-regulatory requirements. …”see in full comparison
“Further, given the early stage of generative AI, factors that may impact this type of technology, such as new government regulations and market demand, are uncertain, and we may be unsuccessful in our product development efforts. For example, several US states have introduced or enacted legislation that is designed to govern the development or use of AI. Other states and countries have or are considering applicable legislation, and the EU Artificial Intelligence Act, which aims to introduce a common regulatory and legal framework for EU Member States, came into effect on August 1, 2024. …”see in full comparison
“Further, given the early stage of generative AI, the evolving regulatory landscape surrounding AI also poses a risk, as new laws and regulations could impose additional compliance burdens, resulting in increased operational costs to comply with U.S. and non-US laws concerning the use of AI. For example, the EU’s Artificial Intelligence Act, or AI Act, originally entered into force on August 1, 2024, and is expected to undergo amendments as introduced in the EU’s November 2025 Digital Omnibus. …”see in full comparison
see in full comparisonUnder ourOur agreement with our bankpartner,partner that originates loans requires us to, on a monthly basis,we are obligated topurchase loans made in a particular quarter that have been (or are scheduled to be) charged off, are otherwise non-performing, or do not satisfy our bank partner’s credit policy, unless such purchase would cause the principal amount of such purchased loans to exceed 15% of the original principal amount of loans made in the applicable quarter. As a result ofthis potentialour purchaseobligation,obligationsandunder this agreement, our servicingfeefees and credit performancefee,fees, and any performing loans that we may otherwise elect to purchase from our bank partner on a forward flow basis, we are subject to credit risk on the loans extended by our bank partner under thisprogram.program and potential loss of fees that we earn on loans in repayment. Accordingly, ifweour models fail to accurately predict the likelihood of default or timely repayment of loans, our business may be materially and adversely affected. For example, ifmore ofour customersceaseundergooperations,labor disruption or shortage, experiencearevenuedecline in their revenue, ordecline, engage in fraudulentbehaviorbehaviors,andceaseareoperations,notorableotherwise fail to repay their loans, our business may be materially and adversely affected.AMacroeconomicdecline in macroeconomic conditionsdeclines could also increase the risk of non-payment or fraud andcould alsolead to a decrease in the number of customers eligible for loans or financing.In addition, although our bank partner acts as the lender with respect to these working capital loans, we are subject to numerous contractual and regulatory requirements in connection with our marketing and servicing activities in connection with these loans. If we were to fail to comply with these requirements, we could be subject to liability, regulatory sanctions, or claims by our customers or our bank partner, and our bank partner could terminate its relationship with us. We intend to continue to explore additional financial or other solutions to offer to our customers. Some of those solutions may require, or be deemed to require, additional procedures, partnerships, licenses, regulatory approvals and requirements, or capabilities. Should we fail to address these requirements, or should these new solutions, or new regulations or interpretations of existing regulations, impose requirements on us that are impractical or that we cannot satisfy, the future growth and success of our financial business may be materially and adversely affected.
“We utilize artificial intelligence, or AI, solutions both for internal productivity purposes and in products and services available to our customers. We also work with partners who have incorporated or may incorporate AI solutions in their products and services. As with many innovations, AI presents risks and challenges that could affect its further development, adoption, and utilization, and therefore affect our business. …”see in full comparison
“We use artificial intelligence in our platform and product offerings. Issues relating to the use of artificial intelligence and machine learning could adversely affect our results of operations.”see in full comparison
Full comparison: every changed paragraph (58)
A description of the risks and uncertainties associated with our business is set forth below. You should carefully consider the risks and uncertainties described below, together with all of the other information in this Annual Report on Form 10-K, including Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our financial statements and related notes appearing elsewhere in this Annual Report on Form 10-K. Additional risks and uncertainties that we are unaware of, or that we currently believe are not material, may also become important factors that adversely affect our business. If any of the risks actually occur, our business, financial condition, results of operationsoperations, and prospects could be materially and adversely affected. In that event, the trading price of our Class A common stock could decline.
We derive, and expect to continue to derive, a majority of our revenue and cash inflows from our integrated cloud-based restaurant management platform, which encompasses software, financial technology, and hardware components. As such, our ability to attract new customers, retain existing customers, and increase use of the platform by our customers is critical to our success.
Our future revenue will depend in large part on our success in attracting additional customers to our platform. Our ability to attract additional customers will depend on a number of factors, including the effectiveness of our sales team, the success of our marketing efforts, our levels of investment in expanding our sales and marketing teams, referrals by existing customers, and the availability of competitive restaurant technology platforms. We may not experience the same levels of success with respect to our customer acquisition strategies as seen in prior periods, and if the costs associated with acquiring new customers materially risesrise in the future, our expenses may rise significantly.
Our business also depends on retaining our existing customers. Our business is primarily subscription-based, and contract terms for our SaaS products generally range from 12 to 36 months. Customers are not obligated to, and may not, renew their subscriptions after their existing subscriptions expire. As a result, even though the number of customers using our platform has grown steadily in recent years, there can be no assurance that we will be able to retain these customers or any new customers that may enter into subscriptions. Renewals of subscriptions may decline or fluctuate as a result of a number of factors, including the level of satisfaction with our platform or support; the perception that a competitive platform, product or service presents a better or less expensive option; changes in our customers’ spending levels; changes in consumer behavior; or our failure to successfully deploy sales and marketing efforts towards existing customers as they approach the expiration of their subscription term. In addition, we may terminate our relationships with customers for various reasons, such as heightened credit risk, excessive card chargebacks, unacceptable business practices, or contract breaches.
We generally sell subscriptions to our platform together with our payment services. Except for a small numbersubset of enterpriseour brands,customers, customersbusinesses are unable to subscribe to our platform without also subscribing to our payment services. While we believe that offering a complete all-in-one platform that includes payment processing functionality along with all the other functionality of our platform offers our customers significant advantages over separate point of sale solutions, some potential or existing customers may not desire to use our payment processing services or to switch from their existing payment processing vendors. Some of our potential customers for our platform may not be willing to switch payment processing vendors for a variety of reasons, such as transition costs, business disruption, and loss of accustomed functionality. There can be no assurance that our efforts to overcome these factors will be successful, and this resistance may adversely affect our growth.
SMBs are also typically more susceptible to the adverse effects of policy changes and macroeconomic conditions,conditions including those caused by fluctuating inflation levels and interest rates and policy changes.rates. Adverse changes in the economic environment or business failures of our SMB customers may have a greater impact on us than on our competitors who do not focus on SMBs to the extent that we do. If the demand for restaurant management platforms by SMBs does not continue to grow, or if we are unable to maintain our market share with SMBs, our revenue and other growth rates could be adversely affected.
Moreover, while U.S. SMBs continue to comprise the majority of our customer base, we have and will continue to seek subscriptionsgrowth from enterprise customers,customers and customers in other early expansion markets, which may be more likely to demand price concessions or request customized features and packaging. As a result, we may be required to adjust our prices and product offerings for certain customers, which could adversely affect our revenue, gross margin, profitability, financial position, and cash flow.
Our business offers various products and features to digitize financial operations for our customers, including payment processing, access to capital, and payment execution to service providers.execution. Current and future financial products offered by Toast, Toastits Capital,subsidiaries and affiliates, or through either party’sour bank partners, subject us to risks. If we cannot source capital or partner with financial institutions to fund financial solutions for our customers, we might have to reduce the availability of these services, or cease offering them altogether. For example, Toast Capital’s bank partner offers qualified Toast customers working capital loans in accordance with credit policies established by our bank partner. Toast Capital markets the loans and acts as servicer of the loans and receives a servicing fee based on the outstanding balance of loans being serviced as well as a fee that varies depending on the credit performance of the loans extended under the program. We do not currently have partnerships with other financial institutions for such loans and are reliant on our bank partner to support this program. If our bank partner were to terminate its relationship with us, weit would be unabledifficult for us to makecontinue making working capital loans available to our customers,customers without disruption, at least in the short-term, until we are able to enter into a relationship with another financial institution to offer similar loans. In addition, our bank partner may not expand its lending under this program to support future demand for such loans from our customers. There can be no assurance that we would be able to enter into a similar relationship with another financial institution to make working capital loans available to our customers on terms our customers would find attractive, or at all.
Under ourOur agreement with our bank partner,partner that originates loans requires us to, on a monthly basis, we are obligated to purchase loans made in a particular quarter that have been (or are scheduled to be) charged off, are otherwise non-performing, or do not satisfy our bank partner’s credit policy, unless such purchase would cause the principal amount of such purchased loans to exceed 15% of the original principal amount of loans made in the applicable quarter. As a result of this potentialour purchase obligation,obligations andunder this agreement, our servicing feefees and credit performance fee,fees, and any performing loans that we may otherwise elect to purchase from our bank partner on a forward flow basis, we are subject to credit risk on the loans extended by our bank partner under this program.program and potential loss of fees that we earn on loans in repayment. Accordingly, if weour models fail to accurately predict the likelihood of default or timely repayment of loans, our business may be materially and adversely affected. For example, if more of our customers ceaseundergo operations,labor disruption or shortage, experience arevenue decline in their revenue, ordecline, engage in fraudulent behaviorbehaviors, andcease areoperations, notor ableotherwise fail to repay their loans, our business may be materially and adversely affected. AMacroeconomic decline in macroeconomic conditionsdeclines could also increase the risk of non-payment or fraud and could also lead to a decrease in the number of customers eligible for loans or financing. In addition, although our bank partner acts as the lender with respect to these working capital loans, we are subject to numerous contractual and regulatory requirements in connection with our marketing and servicing activities in connection with these loans. If we were to fail to comply with these requirements, we could be subject to liability, regulatory sanctions, or claims by our customers or our bank partner, and our bank partner could terminate its relationship with us. We intend to continue to explore additional financial or other solutions to offer to our customers. Some of those solutions may require, or be deemed to require, additional procedures, partnerships, licenses, regulatory approvals and requirements, or capabilities. Should we fail to address these requirements, or should these new solutions, or new regulations or interpretations of existing regulations, impose requirements on us that are impractical or that we cannot satisfy, the future growth and success of our financial business may be materially and adversely affected.
In addition, although our bank partners perform the regulated financial services for our customers, we are subject to numerous contractual and regulatory requirements in connection with our marketing and servicing activities in connection with these services. If we were to fail to comply with these requirements, we could be subject to liability, regulatory sanctions, or claims by our customers or our bank partners, and our bank partners could terminate their relationship with us. We intend to continue to explore additional financial or other solutions to offer to our customers. Some of those solutions may require, or be deemed to require, additional procedures, partnerships, licenses, regulatory approvals and requirements, or capabilities. Should we fail to address these requirements, or should these new solutions, or new regulations or interpretations of existing regulations, impose requirements on us that are impractical or that we cannot satisfy, the future growth and success of our financial business may be materially and adversely affected.
Our business also handles payroll processing administration for a number of our customers. Consequently, at any given time, we may be advancingdisbursing funds on behalf of customerscustomers, or holding or directing funds of customers, while payroll payments are being processed. Given the handling of customer funds and the large volume of different financial transactions we manage, we are a target for parties who seek to commit acts of financial fraud using stolen identities and bank accounts, compromised business email accounts, employee or insider fraud, account takeover, false applications, check fraud, wire fraud, and stolen cards or card account numbers. The techniques used to perpetrate fraud on our platform are continually evolving, and we expend considerable resources to continue to monitor and combat them. As we continue our operations or introduce new products and features, we have and may in the future suffer losses from acts of financial fraud committed by our customers and their guests or employees, our employees, or third parties. In addition, our customers may suffer losses from acts of financial fraud by third parties posing as us through account takeover, credential harvesting, use of stolen identities, and various other techniques, which could harm our reputation, prompt us to reimburse our customers for such losses in order to maintain customer relationships, or expose us to civil and criminal liabilities. Finally, if our partners or the financial institution in which we hold these funds suffers any kind of insolvency or liquidity event, fails to have adequate controls or to deliver their services in a timely manner, we may at times experience losses with limited ability to recoup losslosses or to directly strengthen relevant controls. If we are unable to effectively manage the risks of offering financial solutions including payroll services, our business, financial condition, and results of operations would be negatively impacted. Macroeconomic factors such as changes in interest rates may also increase our costs in servicing certain financial solutions or other products.
The market for qualified personnel is competitive, and we may not succeed in recruiting additional personnel or may fail to effectively replace current personnel who depart with qualified or effective successors. Our effortefforts to retain and develop personnel may also result in significant additional expenses, which could adversely affect our profitability. In addition, job candidates and existing employees often consider the value of the equity awards they receive in connection with their employment, which has been and could be subject to fluctuations from time to time. If the perceived value of our equity awards declines, it may adversely affect our ability to attract and retain highly qualified employees.
We use AI in our platform and product offerings, and our success is dependent upon our ability to leverage data, develop competitive products, and manage related risks.
We utilize AI solutions both for internal productivity purposes and in products and services available to our customers. We also work with partners who have incorporated or may incorporate AI solutions in their products and services. While AI and machine learning present opportunities for enhanced productivity, AI also introduces cybersecurity, data privacy, IT, intellectual property, regulatory, legal, operational, competitive, reputational and other risks that could adversely impact our business. For example, if the content, recommendations or analyses that AI applications assist in producing, are or are alleged to be deficient or inaccurate, or if the data used to train these applications are or are alleged to be deficient or inaccurate or legally impermissible to train on, we could be subject to competitive risks, potential legal liability, and reputational harm. Furthermore, the integration of third-party AI models, including Large Language Models, within our products and services may rely, in part, on certain safeguards implemented by the third-party developers of the underlying AI models, including those related to the accuracy, bias, and other variables of the data, and these safeguards may be insufficient. In addition, AI may present evolving ethical issues. If our use of AI becomes controversial, we may experience reputational harm or legal liability.
Further, given the early stage of generative AI, the evolving regulatory landscape surrounding AI also poses a risk, as new laws and regulations could impose additional compliance burdens, resulting in increased operational costs to comply with U.S. and non-US laws concerning the use of AI. For example, the EU’s Artificial Intelligence Act, or AI Act, originally entered into force on August 1, 2024, and is expected to undergo amendments as introduced in the EU’s November 2025 Digital Omnibus. As enacted, the AI Act imposes significant obligations on providers and deployers of high-risk AI systems and encourages providers and deployers of AI systems to account for EU ethical principles in their development and use of these systems.
Likewise, within the United States, the regulatory landscape is rapidly evolving as evidenced by several US states introducing or enacting legislation that is designed to govern the development or use of AI. Our ability to use and offer AI and machine learning solutions may be constrained by current or future laws, regulatory, or self-regulatory requirements. At the federal level, the Trump Administration has endorsed a federal moratorium on the enforcement of state AI laws, including through a December 11, 2025 executive order on “Ensuring a National Policy Framework for Artificial Intelligence.” Federal efforts have thus far have not been successful in curtailing state action on AI regulation, which has contributed to an increasingly complicated regulatory landscape. The rapid evolution of AI, including potential additional government regulation of AI and its various uses, may require significant resources for us to implement compliant and ethical AI practices. We may also be subject to significant enforcement actions or litigation in the event of any perceived or actual non-compliance.
We, our customers, our partners, and other third parties, including third-party vendors, cloud service providers, and payment processors that we use, obtain and process large amounts of sensitive and personal information, including information related to our customers, their employees, their guests, and their transactions. We face risks, including to our reputation as a trusted brand, in the handling and protection of this information, and these risks will increase as our business continues to expand to include new products and technologies. Our operations involve the storage, transmission, and processing of our customers’ proprietary information and sensitive and personal information of our customers, their guests, and their employees, including contact information and payment information, purchase histories, lending information, and payroll information. Cyber incidents have been increasing in sophistication and frequency and can include third parties gaining access to employee or guest information using stolen or inferred credentials, computer malware, viruses, spamming, phishing attacks, ransomware, card skimming code, social engineering, and other deliberate attacks and attempts to gain unauthorized access. As AI technologies, including generative AI models, develop rapidly, threat actors are using these technologies to create new attack methods that are increasingly automated, targeted, and coordinated and more difficult to detect and defend against. In addition, our customers may authorize third-party technology providers to access their data and any unauthorized use of the third-party technology may result in unauthorized access to such data we obtain and process. These incidents can also originate on our vendors’ websites or systems, which can then be leveraged to access our website or systems, further preventing our ability to successfully identify and mitigate the attack. As a result, unauthorized access to, security breaches of, or denial-of-service attacks against our platform (or any platform of our third-party vendors) could result in the loss of service, unauthorized access to or use of, and/or loss of, such data, as well as loss of intellectual property, guest information, employee data, trade secrets, or other confidential or proprietary information.
We also have policies and procedures in place to contractually require third parties to which we transfer data to implement and maintain appropriate security and privacy measures. Sensitive and personal information is processed and stored by our customers, software and financial institution partners and third-party service providers to whom we outsource certain functions. Threats to third-party systems can originate from human error, social engineering, fraud, or malice on the part of employees or third parties, or simply from accidental technological failure, and/or computer viruses and other malware that can be distributed and infiltrate systems of third parties on whom we rely. While we select third parties to which we transfer data carefully, we do not control their actions, and these third parties may experience breaches that result in unauthorized access of data and information stored with them despite these contractual requirements and the security measures these third parties employ.
If new or existing customers believe that our platform does not provide adequate security for the storage of personal or sensitive information or its transmission over the Internet, they may not adopt our platform or may choose not to renew their subscriptions to our platform, which could harm our business. Additionally, actual, potential, or anticipated attacks may cause us to incur increasing costs, including costs to deploy additional personnel and protection technologies, train employees, and engage third-party experts and consultants.consultants, and other costs related to mitigation measures. Our errors and omissions insurance policies covering certain security and privacy damages and claim expenses may not be sufficient to compensate for all potential liability. Although we maintain cyber liability insurance, we cannot be certain that our coverage will be adequate for liabilities actually incurred or that insurance will continue to be available to us on economically reasonable terms, or at all.
Further, because data security is a critical competitive factor in our industry, we may make statements in our privacy statements and notices and in our marketing materials describing the privacy and security of our platform, including but not limited to descriptions of certain security measures we employ or such features embedded within our products. Should any of these statements be untrue, become untrue, or be perceived to be untrue, even if through circumstances beyond our reasonable control, we may face claims, including claims of unfair or deceptive trade practices, brought by the U.S. Federal Trade Commission, state, local, or foreign regulators (e.g., a European Union-based data protection agency), or private litigants. U.S. and global regulators have also adopted or proposed enhanced cyber risk management standards that would apply to us and our financial institution partners and that would address cyber risk governance and management, management of internal and external dependencies, and incident response, cyber resilience, and situational awareness. Legislation and regulations on cybersecurity, data privacy and data localization may compel us to enhance or modify our systems, invest in new systems, or alter our business practices or our policies on data governance and security. If any of these outcomes were to occur, our operational costs could increase significantly. Failure to comply with applicable laws in this area could also result in significant fines, penalties, and reputational damage.
Our continued growth depends in part on the ability of our existing and potential customers to access our platform at any time and within an acceptable amount of time. Our platform is proprietary, and we rely on the expertise of members of our engineering, operations, and software development teams for our platform’s continued performance. We have experienced system outages in the past, including in some cases as a result of disruptions at our third-party vendors,vendors and may in the future experience, disruptions, outages, and other performance problems related to our platform due to a variety of factors, including infrastructure changes, introductions of new functionality, human or software errors, delays in scaling our technical infrastructure if we do not maintain enough excess capacity and accurately predict our infrastructure requirements, capacity constraints due to an overwhelming number of users accessing our platform simultaneously, denial-of-service attacks, actions or inactions attributable to third parties, earthquakes, hurricanes, floods, fires, natural disasters, power losses, disruptions in telecommunications services, fraud, military or political conflicts, terrorist attacks and other geopolitical unrest, computer viruses, ransomware, malware, or other events. Our systems also may be subject to break-ins, sabotage, theft, and intentional acts of vandalism, including by our own employees. Some of our systems are not fully redundant and our disaster recovery planning may not be sufficient for all eventualities. Further, our business and/or network interruption insurance may not be sufficient to cover all of our losses that may result from interruptions in our service as a result of system failures and similar events.
We use artificial intelligence in our platform and product offerings. Issues relating to the use of artificial intelligence and machine learning could adversely affect our results of operations.
We utilize artificial intelligence, or AI, solutions both for internal productivity purposes and in products and services available to our customers. We also work with partners who have incorporated or may incorporate AI solutions in their products and services. As with many innovations, AI presents risks and challenges that could affect its further development, adoption, and utilization, and therefore affect our business. For example, if the content, recommendation or analyses that AI applications assist in producing, or their training data are or are alleged to be deficient or inaccurate, we could be subject to competitive risks, potential legal liability, and reputational harm. Furthermore, the integration of third-party AI models, including Large Language Models, within our products and services may rely, in part, on certain safeguards implemented by the third-party developers of the underlying AI models, including those related to the accuracy, bias, and other variables of the data, and these safeguards may be insufficient. The use of AI applications may also result in cybersecurity incidents, which could adversely affect our business. In addition, AI may present evolving ethical issues. If our use of AI becomes controversial, we may experience reputational harm or legal liability.
Further, given the early stage of generative AI, factors that may impact this type of technology, such as new government regulations and market demand, are uncertain, and we may be unsuccessful in our product development efforts. For example, several US states have introduced or enacted legislation that is designed to govern the development or use of AI. Other states and countries have or are considering applicable legislation, and the EU Artificial Intelligence Act, which aims to introduce a common regulatory and legal framework for EU Member States, came into effect on August 1, 2024. Our ability to use and offer AI and machine learning solutions may be constrained by current or future laws, regulatory or self-regulatory requirements. The rapid evolution of AI, including potential additional government regulation of AI and its various uses, may require significant resources for us to implement compliant and ethical AI practices.
Our operating results may vary based on the impact of global events, such as geopolitical events, presidential elections and resulting policy changes, natural disasters, public health concerns or epidemics, and macroeconomic conditions, such as sanctions and tariffs, changes in inflation and interest rates and their potential impact on consumer spending. For example, the COVID-19 pandemic impacted our business and operations in a variety of ways, including supply chain challenges, disruptions in our sales and marketing efforts, restrictions in our ability to conduct research and development and other business activities, uncertainty in restaurant technology spending, and fluctuationfluctuations onin the payment volume processed through our platform.
We have published ESG initiatives, goals, and commitments. These goals, commitments, and targets reflect our current plans and aspirations and are not guarantees that we will be able to achieve them. We are also subject to the evolving and divergent views on ESG matters by different stakeholders including investors, employees, and regulatory agencies. New laws and regulations relating to ESG matters, including climate change, human capital, and diversity, such as the European Union’s Corporate Sustainability Reporting Directive and its Corporate Sustainability Due Diligence Directive, have been implemented, or are being developed and formalized in the U.S. and elsewhere. These regulations may entail specific, target-driven frameworks and other disclosure requirements. Our failure or perceived failure to achieve some or all of our ESG goals or maintain ESG-related practices that meet evolving stakeholder expectations or regulatory requirements could harm our reputation, adversely impact our ability to attract and retain employees or customers, and expose us to increased scrutiny from the investment community, regulatory authorities, and others or subject us to liability.
Some of our current and future competitors may enjoy competitive advantages, such as greater name recognition, longer operating histories, greater category share in certain markets, market-specific knowledge, established relationships with restaurants, larger existing user bases in certain markets, more successful marketing capabilities, more integrated products and/or platforms, and substantially greater financial, technical, sales, and marketing, and other resources than we have. Additionally, some potential customers in the restaurant industry, particularly large organizations, have elected, and may in the future elect, to develop their own business management and point of sale software and platforms. Certain of our competitors have partnered with, or have acquired or been acquired by, and may in the future partner with or acquire, or be acquired by, other competitors, thereby leveraging their collective competitive positions and making it more difficult to compete with them. We believe that there are significant opportunities to further increase our revenue by expanding our addressable market. As we continue to expand our business byin sellingretail subscriptions to our platform inand international markets and in other verticals such asin the retail market,future, we will also face competition from incumbents in these markets.
Additionally, many of our competitors are well capitalized and offer discounted products and services, lower customer processing rates and fees, customer discounts and promotions, innovative platforms and offerings, and alternative pay models, any of which may be more attractive than those that we offer. Such competitive pressures may lead us to maintain or lower our processing rates and fees or maintain or increase our incentives, discounts, and promotions in order to remain competitive, particularly in markets where we do not have a leading position. Such efforts have negatively affected, and may continue to negatively affect, our financial performance, and there is no guarantee that such efforts will be successful. Further, the markets in which we compete have attracted significant investments from a wide range of funding sources, and we anticipate that many of our competitors will continue to be highly capitalized. These investments, along with the other competitive advantages discussed above, may allow our competitors to continue to lower their prices and fees, or increase the incentives, discounts, and promotions they offer and thereby compete more effectively against us.
We expect the competitive landscape in the restauranthospitality technology industry will continue to change in a variety of ways, including:
We rely on third-party payment processors to facilitateprocess and settle payments made by guests, payments made to customers, and payments made on behalf of customers, and if we cannot manage risks related to our relationships with our current or future third-party payment processors, our business, financial condition, and results of operations could be adversely affected.
We rely on third-party payment processors to facilitateprocess and settle payments made by guests and payments made to customers on our platform. While we may continue to seek payment processing relationships with additional payment processors from time to time, we expect to continue to rely on a limited number of payment processors for the foreseeable future. We have experienced interrupted operations with respect to payments processed through our third-party payment partners, which in some cases resulted in the temporary inability of our customers to collect payments from their guests through our platform and disruptions in certain features, and we may experience similar events in the future. In the event that any of our current or future third-party payment processors fail to maintain adequate levels of support, experience interrupted operations, do not provide high quality service, increase the fees they charge us, discontinue their lines of business, terminate their contractual arrangements with us, or cease or reduce operations, we may suffer additional costs and be required to pursue new third-party relationships, which could materially disrupt our operations and our ability to provide our products and services, and could divert management’s time and resources. In addition, such incidents have resulted in and may result in periods of time during which our platform cannot function properly, and therefore cannot collect payments from customers and their guests, which could adversely affect our relationships with our customers and our business, reputation, brand, financial condition, and results of operations. It would be difficult to replace third-party processors in a timely manner if they were unwilling or unable to provide us with these services in the future, and our business and operations could be adversely affected. If these services fail or are of poor quality, our business, reputation, and operating results could be harmed.
In addition to the Payment Network Rules and other applicable laws governing payment cards, our transaction processing services are subject to Nacha Rules, formerly the National Automated Clearing House Association Rules. Any changes in the Nacha Rules that increase our cost of doing business or limit our ability to provide processing services to our customers will adversely affect the operation of our business. If we or our customers fail to comply with the Nacha Rules or if our processing of customer transactions is materially or routinely delayed or otherwise disrupted, our partner financial institutions could suspend or terminate our access to Nacha’s clearing and settlement network, which would make it impossible for us to conduct our business on its current scale.
We depend upon third parties to manufacture our hardware products and to supply key components necessary to manufacture our hardware products. We do not have long-term agreements with all of our manufacturers and suppliers, and if these manufacturers or suppliers become unwilling or unable to provide an adequate supply of components, we may not be able to find alternative sources in a timely manner and our business would be impacted.
Many of the key components used to manufacture our hardware products, such as our customer-facing displays, come from limited or single sources of supply, and therefore a disruption with one manufacturer in our supply chain may have an adverse effect on other aspects of our supply chain and may disrupt our ability to effectively and timely deliver our hardware products. In addition, in some cases, we rely only on one hardware manufacturer to fabricate, test, and assemble our products. In general, our contract manufacturers fabricate or procure components on our behalf, subject to certain approved procedures or supplier lists, and we do not have firm commitments from all of these manufacturers to provide all components, or to provide them in quantities and on timelines that we may require. Due to our reliance on the components or products produced by suppliers such as these, we are subject to the risk of shortages and long lead times in the supply of certain components or products. We have been and will continue exploring and working with alternative manufacturers for the assembly of our products and certain single-sourced components used in our products. In the case of off-the-shelf components, we are subject to the risk that our suppliers may discontinue or modify them, or that the components may cease to be available on commercially reasonable terms, or at all. We have in the past experienced, and may in the future experience, component shortages, or delays or other problems in product assembly, and the availability and cost of these components or products may be difficult to predict. For example, the recent increase in demand for memory chips, driven by the rapid development of generative AI and large language models, could adversely affect our ability to source certain components for our hardware products, potentially leading to higher sourcing costs, increased delivery lead times, and production or delivery delays. Additionally, our manufacturers may experience temporary or permanent disruptions in their manufacturing operations due to equipment breakdowns, labor strikes or shortages, natural disasters, disease outbreaks, civil unrest, hostilities or wars, component or material shortages, cost increases, acquisitions, insolvency, changes in legal or regulatory requirements, or other similar problems.
As the scale of our hardware production increases, we will also need to accurately forecast, purchase, warehouse, and transport components at high volumes to our manufacturing facilities and servicing locations. If we are unable to accurately match the timing and quantities of component purchases to our actual needs or successfully implement automation, inventory management, and other systems to accommodate the increased complexity in our supply chain and parts management, or if we are affected by adverse global supply chain dynamics, such as fluctuation in freight costs, we may incur unexpected production disruption, storage, transportation, and write off costs, which may harm our business and operating results. Given the uncertainty and instability of global economic and political environment, we cannot predict how, the duration ofof, andor the extent to which our operations and financial results may be affected.
In the event of a shortage or supply interruption from suppliers of components used in our hardware products, we may not be able to develop alternate sources quickly, cost effectively, or at all. This supply interruption could harm our relationships with our customers, prevent us from acquiring new customers, and materially and adversely affect our business. Additionally, various sources of supply-chain risk, including strikes or shutdowns at delivery ports or loss of or damage to our products while they are in transit or storage, intellectual property theft, losses due to tampering, third-party vendor issues with quality or sourcing control, failure by our suppliers to comply with applicable laws and regulation,regulations, existing and potential tariffs and sanctions, including those applicable to our relationships with vendors in China, or other trade restrictions, or other similar problems could increase our cost of production, limit or delay the supply of our products, or harm our reputation.
We also rely on certain suppliers located internationally as part of our supply chain, and the supply risks described above may similarly apply to or be more pronounced in respect of those international suppliers. For example, we have several long-term contracts with companies based in China and other parts of Asia. Issues and claims relating to these contracts and business arrangements may require us to bring a claim in China or anothera jurisdiction inwhere Asia, whichit may be difficult and expensive to arbitrate, litigate, enforce, or otherwise resolve. In addition, there is uncertainty as to whether the courts in these international jurisdictions would recognize or enforce judgments of U.S. courts. Any litigation in international jurisdictions, including in China or other parts of Asia,jurisdictions may be protracted and result in substantial costs and diversion of resources and management attention.
We currently host our platform and support our operations on multiple data centers provided by Amazon Web Services, or AWS, a third-party provider of cloud infrastructure services. We do not have control over the operations of the facilities of AWS that we use. AWS’ facilities have been and could in the future be subject to damage or interruption from natural disasters, cybersecurity attacks, terrorist attacks, power outages, and similar events or acts of misconduct. The occurrence of any of the above circumstances or events and the resulting impact on our platform may harm our reputation and brand, reduce the availability or usage of our platform, lead to a significant short-term loss of revenue, increase our costs, and impair our ability to retain existing customers or attract new customers, any of which could adversely affect our business, financial condition, and results of operations.
In connection with our financial technology solutions, we must comply with a number of federal, state and local laws and regulations, including state and federal unfair, deceptive, or abusive acts and practices laws, the Federal Trade Commission Act, the Equal Credit Opportunity Act, the Servicemembers Civil Relief Act, the Electronic Fund Transfer Act, the Gramm-Leach-Bliley Act, and the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act, or the Dodd Frank Act. We must also comply with any applicable laws related to lending, loan brokering, loan servicing, debt collection, payroll processing, on-demand pay, insurance, moneyanti-money laundering, money transfers, and advertising, as well as a number of domestic and international privacy and information security laws, including the CCPA and the GDPR. The GDPR in the EU and the UK, which have been incorporated into their respective laws, impose stringent requirements on the processing of personal data. These requirements encompass: (i) providing information to individuals regarding data processing activities; (ii) ensuring a legal basis or condition applies to the processing of personal data and, where applicable, obtaining consent from individuals to whom the data processing relates; (iii) responding to data subject requests; (iv) imposing requirements to notify the competent national data protection authorities and data subjects of personal data breaches; (v) implementing safeguards in connection with the security and confidentiality of the personal data; (vi) accountability requirements; and (vii) taking certain measures when engaging third-party processors. Noncompliance with these privacy and security laws could result in significant penalties and remediation obligations. For example, under the GDPR, noncompliance can result in penalties up to the greater of 4% of worldwide annual revenue or €20 million (£17.5 million in the UK) depending on the circumstances. Additionally, we are or may become subject to a wide range of complex laws and regulations concerning the withholding, filing, and remittance of income and payroll taxes in connection with our payroll processing business. We may, in the future, offer additional financial technology solutions to guests of our customers that may be subject to additional laws and regulations or be subject to the aforementioned laws and regulations in novel ways.
Our subsidiary, TPS, holds money transmitter licenses or similar authorizations in multiple states where they may be required in order for us to offer our payroll processing products. Each of the issuers of licenses has the authority to supervise and examine our activities. Licensing determinations are matters of regulatory interpretation and could change over time. For example, certain states may have a more expansive view than others of what activities qualify as lending, loan brokering, loan servicing, debt collection, on-demand pay, money transmission, or payroll processing and require a license. Government authorities could disagree with our licensing position or our reliance on certain exemptions from licensing requirements or determine that Toast, TPS, or another Toast subsidiary or affiliate should have applied for licenses sooner, and they could require us to obtain such licenses, fine us for unlicensed activity, require us to enter into a consent agreement, or subject us to other investigations and enforcement actions. They could also require us to cease conducting certain aspects of our business until we are properly licensed or deny us a license. An adverse licensing determination or the revocation of a license in one jurisdiction could adversely affect our licensing status in other jurisdictions. There can be no assurance that we will be able to obtain any such licenses, and, even if we are able to do so, we could be required to make productsproduct and servicesservice changes in order to obtain and maintain such licenses, which could have a material and adverse effect on our business. As we obtain such licenses, we are and will become subject to many additional requirements and limitations, including those with respect to the custody of customer funds; record-keeping requirements; disclosure requirements; examination requirements; annual or biennial activity reporting and license renewal requirements; notification and approval requirements for changes in our officers, directors, stock ownership, or corporate control; permissible investment requirements; capital or minimum net worth requirements; bonding; restrictions on marketing and advertising; qualified individual requirements; anti-money laundering and compliance program requirements; data security and privacy requirements; and review requirements for customer-facing documents. The cost of obtaining and maintaining licenses can be material.
Our subsidiary, Toast Insurance Services, Inc., and certain personnel hold insurance related licenses. We cannot assure you that we, or our licensed personnel, are and will remain at all times,times in full compliance with insurance laws and regulationsregulations, and we may be subject to fines, enforcement actions, void contracts, or our insurance operations in that state may be suspended or prohibited in the event of any non-compliance. If we, or our licensed personnel, apply for new licenses, we may become subject to additional licensing requirements, which we may not be in compliance with at all times.
Importantly, weWe provide our financial technology solutions in a constantly changing legal and regulatory environment. New laws or regulations, or new interpretations of existing laws or regulations, affecting our financial technology solutions could have a materially adverse impact on our ability to operate as currently intended and cause us to incur significant expense in order to ensure compliance. For example, government agencies may impose new or additional rules that (i) prohibit, restrict, and/or impose taxes or fees on payment processing transactions in, to or from certain countries or with certain governments, individuals, and entities; (ii) impose additional client identification and client due diligence requirements; (iii) impose additional reporting or recordkeeping requirements, or require enhanced transaction monitoring; (iv) limit the types of entities capable of providing payment processing services, or impose additional licensing or registration requirements; (v) impose minimum capital or other financial requirements; (vi) require enhanced disclosures to our payment processing clients; (vii) cause loans facilitated through the Toast Capital platform, or any of the underlying terms of those loans, to be unenforceable against the relevant borrowers; (viii) limit the number or principal amount of payment processing transactions that may be sent to or from a jurisdiction, whether by an individual or in the aggregate; and (ix) restrict or limit our ability to facilitate processing transactions using centralized databases. These regulatory changes and uncertainties make our business planning more difficult.difficult Theyand could require us to invest significant resources and devote significant management attention to pursuing new business activities, change certain of our business practices or our business model, or expose us to additional costs (including increased compliance costs and/or customer remediation), any of which could adversely impact our results of operations. If we fail to comply with new laws or regulations, or new interpretations of existing laws or regulations, our ability to operate our business, our relationships with our customers, our brand, and our financial condition and results of operations could be adversely affected.
We may also be challenged that our bank partner is not the “true lender” of the loans. Loans facilitated by Toast Capital are made by our bank partner in reliance on the position that the bank is the “true lender” for such loans. That true lender status determines various elements of the structure of the loan program, including that we do not hold licenses required solely for being the party that makes loans to our customers, and loans facilitated through the Toast Capital platform may involve pricing and payment structures permissible at origination because the lender is a bank, and/or the disclosures provided to borrowers are accurate and compliant in reliance ofon the status of the lender as a bank. Because the loans facilitated through the Toast Capital platform are made by our bank partner, many state financial regulatory requirements, including usury restrictions (other than the restrictions of the state in which our bank partner made a particular loan is located) and many licensing requirements and substantive requirements under state lender licensing laws, are treated as inapplicable based on principles of federal preemption or express exemptions provided in relevant state laws for certain types of financial institutions or loans they make.
Last, terms of certain loans facilitated through the Toast Capital platform could, or may in the future, be challenged as violating applicable lending regulations. When establishing the factorfixed ratefee and payment structures that are charged to borrowers on loans we market and service, our bank partner relies on certain authority under federal law to export the interest requirements of the state where the bank is located to borrowers located in other states. Further, we rely on the ability of subsequent holders to continue charging such factor ratefee and payment structures and to enforce other contractual terms of the loans that are permissible under federal banking laws following the acquisition of the loans. In some states, the factor ratefee of some loans facilitated through the Toast Capital platform, if considered interest, may exceed the maximum interest rate permitted from time to time for loans made by non-bank lenders to borrowers located in such states. In addition, the rate structures for some loans facilitated through the Toast Capital platform may not be permissible in all states for non-bank lenders and/or the amounts charged in connection with loans facilitated through the Toast Capital platform may not be permissible in all states for non-bank lenders.
Our involvement in our payroll andpayroll, transaction processing servicesservices, and other financial technology solutions, could be subject to federal and state money service business or money transmitter registration and licensing requirements that could result in substantial compliance costs, and our business could be adversely affected if we fail to predict how a particular law or regulation should be applied to our business. Failure to comply with anti-money laundering, economic and trade sanctions regulations, the FCPA, and similar laws could subject us to penalties and other adverse consequences.
Toast and certain of its subsidiaries offer access to certain other financial technology products and services that are provided to our customers by bank partners. Our contracts with these bank partners, and our role in providing these services, requires us to comply with state and federal laws and regulations as well.
While we believe we have defensible arguments in support of our positions that our involvement in our transaction processing services is not subject to federal money services business, or MSB, registration and state money transmitter licensing in all states, we have not expressly obtained confirmation of such positions from FinCEN or all state regulators that administer the state money transmission or payroll processor laws. It is possible that certain state regulators may determine that our activities are subject to licensing. Any determination that we are in fact required to be licensed in a state thatwhere we havedo not already hadhold a license may require substantial expenditures of time and money and could lead to liability in the nature of penalties or fines, costs, legal fees, reputational damage, or other negative consequences as well as cause us to be required to cease operations in some of the states we service, which would result have a material adverse effect on our business, financial condition, results of operations, and reputation. In the past, certain competitors have been found to violate laws and regulations related to money transmission, and they have been subject to fines and other penalties by regulatory authorities. Regulators and third-party auditors have also identified gaps in how similar businesses have implemented anti-money laundering programs. The adoption of new money transmitter, payroll processor, or money services business laws in jurisdictions, or changes in regulators’ interpretation of existing state and federal money transmitter, payroll processor, or money services business laws or regulations, could subject us to new registration or licensing requirements. There can be no assurance that we will be able to obtain or maintain any such licenses in all of states where we offer transaction processing services, and, even if we were able to do so, there could be substantial costs and potential product changes involved in maintaining such licenses, which could have a material adverse effect on our business. In addition, there are substantial costs and potential product changes involved in maintaining and renewing such licenses, and we could be subject to fines, license revocation, or other enforcement action if we are found to violate disclosure, reporting, anti-money laundering, capitalization, corporate governance, or other requirements of such licenses. An adverse licensing determination or the revocation of a license in one jurisdiction could prevent us from operating certain aspects of our business in that jurisdiction, and could adversely affect our licensing status in other jurisdictions. These factors could impose substantial additional costs, involve considerable delay in the development or provision of our products or services, require significant and costly operational changes, or prevent us from providing our products or services in any given market.
OurIn addition, our offering of stored value cards, gift cards and electronic gift certificates may also trigger various federal and state laws and regulations. The customers who utilize our gift card processing products and services may be subject to these laws and regulations, which may include the Credit Card Accountability Responsibility and Disclosure Act of 2009. In addition, the payroll cards that are offered to our customers’ workers are issued by a bank partner. We are a service provider of this bank, providing marketing and account administration services. Our contract with the bank partner requires us to comply with state and federal laws and regulations (including laws that apply only to the bank directly).
The regulatory framework governing the collection, processing, storage, use, and sharing of certain information, particularly financial and other personal information, is rapidly evolving and is likely to continue to be subject to uncertainty and varying interpretations. It is possible that these laws may be interpreted and applied in a manner that is inconsistent with our existing data management practices or the features of our services and platform capabilities. Any failure or perceived failure by us, or any third parties with which we do business, to comply with our posted privacy statements or notices, changing consumer expectations, evolving laws, rules and regulations, industry standards, or contractual obligations to which we or such third parties are or may become subject, may result in actions or other claims against us by governmental entities or private actors, the expenditure of substantial costs, time, and other resources or the incurrence of significant fines, penalties, or other liabilities. In addition, any such action, particularly to the extent we were found to have engaged in violations or otherwise liable for damages, would damage our reputation and adversely affect our business, financial condition, and results of operations.
Under state tax law, we may be deemed responsible for collecting and remitting sales taxes directly to certain states. State tax authorities may raise questions about, or challenge or disagree with, our calculation, reporting, or collection of taxes and may require us to collect taxes or to remit additional taxes and interest and could impose associated penalties and fees. Moreover, an increasing number of states have considered or adopted laws or administrative practices that attempt to impose obligations for online marketplaces, payment service providers, and other intermediaries. These obligations may require us to collect and remit taxes on the merchant customerscustomers’ behalf and take on additional reporting and record-keeping obligations. Any failure by us to prepare for and to comply with these and similar reporting and record-keeping obligations could result in substantial monetary penalties and other sanctions, adversely impact our ability to do business in certain jurisdictions, and harm our business.
Additionally, we have registered, among other trademarks, the name “Toast” in the United States and other jurisdictions. As we expand internationally, we will apply for trademark protection for our name and certain product and service marks in foreign jurisdictions. However, trademark applications may not be approved in all jurisdictions, and in some countries, existing third-party rights or local laws may prevent us from registering or enforcing our marks. If we are unable to obtain trademark protection for our name or other key marks in foreign markets, or if our trademark rights are successfully challenged, we may be required to rebrand our products or services in those jurisdictions, which could result in significant costs, loss of brand recognition, and adverse effects on our business and operating results. Competitors have and may continue to adopt service names similar to ours, thereby harming our ability to build brand identity and possibly leading to user confusion. There could also be potential trade name or trademark infringement claims brought by owners of other trademarks that are similar to our trademarks. Litigation or proceedings before the U.S. Patent and Trademark Office or other governmental authorities and administrative bodies in the United States and abroad may be necessary in the future to enforce our intellectual property rights and to determine the validity and scope of the proprietary rights of others. Further, we may not timely or successfully register our trademarks or otherwise secure our intellectual property.
•our ability to execute on our share repurchase program as planned, including whether we meet internal or external expectations around the timing or price of share repurchases, and any reductionsincreases, reductions, discontinuances or discontinuancesother ofchanges to our share repurchase program and the repurchases thereunder;
The dual-class structure of our common stock as contained in our amended and restated certificate of incorporation has the effect of concentrating voting control with those stockholders who held our capital stock prior to our IPO,initial public offering, including our directors, executive officers and their respective affiliates. This ownership will limit or preclude your ability to influence corporate matters, including the election of directors, amendments of our organizational documents, and any merger, consolidation, sale of all or substantially all of our assets, or other major corporate transactions requiring stockholder approval, and that may adversely affect the trading price of our Class A common stock.
Any common stock that we issue under our existing equity incentive plans or other equity incentive plans that we may adopt in the future would dilute the percentage ownership held by our other equity holders. We have, and may in the future, issue securities in connection with investments, acquisitions, or capital raising activities. In particular, the number of shares of our Class A common stock issued in connection with an investment or acquisition, or to raise additional equity capital, could constitute a material portion of our then-outstanding shares of our Class A common stock. Any such issuance of additional securities in the future may result in additional dilution to you or may adversely impact the price of our Class A common stock. While our board of directors have approved a shareholder repurchase program, which is intended to enhance long-term stockholder value, there is no assurance this program would do so because the market price of our Class A common stock may decline below the levels at which we repurchase shares and short-term stock price fluctuations could reduce the effectiveness of our repurchase programs. Furthermore, there is no guarantee that our stock repurchases in the past or in the future will be able to successfully mitigate our equity dilution.
We have never declared or paid cash dividends on our capital stock and do not intendanticipate to declare or pay any cash dividends in the foreseeable future. We do not anticipate declaring or paying any dividends to holders of our capital stock in the foreseeable future. Any determination to pay dividends in the future will be at the discretion of our Board. Accordingly, investors must rely on sales of their Class A common stock after price appreciation, which may never occur, as the only way to realize any future gains on their investments.
The Delaware Forum Provision and the Federal Forum Provision may impose additional litigation costs on stockholders in pursuing the claims identified above. Additionally, the Delaware Forum Provision and the Federal Forum Provision may limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes with us or our directors, officers or other employees, which may discourage such lawsuits, even though an action, if successful, might benefit our stockholders. In addition, Section 22 of the Securities Act creates concurrent jurisdiction for federal and state courts over all suits brought to enforce any duty or liability created by the Securities Act or the rules and regulations thereunder. While the Delaware Supreme Court ruledand other state courts have upheld the validity of federal forum selection provisions purporting to require claims under the Securities Act be brought in federal court, there is uncertainty as to whether other courts will enforce our Federal Forum Provision. If the Federal Forum Provision is found to be unenforceable in an action, we may incur additional costs associated with resolving such an action. The Federal Forum Provision may also impose additional litigation costs on stockholders who assert that the provision is not enforceable or invalid. The Chancery Court or the federal district courts of the United States of America may also reach different judgments or results than would other courts, including courts where a stockholder considering an action may be located or would otherwise choose to bring the action, and such judgments may be more or less favorable to us than our stockholders.
Our senior management team has limited experience managing a public company, and regulatory compliance obligations may divert its attention from the day-to-day management of our business.
Many members of our senior management team have limited experience managing a publicly-traded company, interacting with public company investors and complying with the increasingly complex laws pertaining to public companies. Our senior management team may not successfully or efficiently manage our transition to being a public company subject to significant regulatory oversight and reporting obligations under federal securities laws and the continuous scrutiny of securities analysts and investors. These new obligations and constituents will require significant attention from our senior management and could divert their attention away from the day-to-day management of our business, which could adversely affect our business, financial condition, and results of operations.
Management's Discussion & Analysis (MD&A)
Removed heading “Business Combinations”
Removed heading “Stock-Based Compensation Expense”
Largest changes
During 2021 we entered into a senior secured credit facility, or the 2021 Facility, which we subsequently amended on March 2, 2023 to replace the London Interbank Offered Rate, or LIBOR, with the Secured Overnight Financing Rate, or SOFR.see in full comparisonTheOn May 6, 2025, we amended and restated our 2021 Facilityistosubjectincrease the available revolving commitments from $330 million toa$350minimummillionliquidityandcovenantto extend the term of$250themillion,2021subjectFacility tocertainMayadditional6,customary restrictive covenants in connection with the February 2024 share repurchase program.2030. We were in compliance with all financial covenants as of December 31,2024.2025. As of December 31,2024,2025, there were no borrowings outstanding on the 2021 Facility and outstanding letters of credit totaled$5$3 million. As of December 31,2024,2025, our total available borrowing capacity under the 2021 Facility was$325$347 million. See Note7,6, "Debt"includedofinthethis Annual Report on Form 10-K in “Notes to the Consolidated Financial Statements”for further information.
The net increase in cash, cash equivalents and marketable securities was primarily due to increases from cash provided by operating activities from the fiscal year ended December 31,see in full comparison20242025 compared to the previous year. During the fiscal year ended December 31,2024,2025, the increase in net cash provided by operating activities as compared to the fiscal year ended December 31,2023,2024, was primarily driven by net income of$19$342 million during the fiscal year ended December 31,20242025 as compared to a netlossincome of$246$19 million during the same period lastyear, an increase in non-cash adjustments, primarily attributable to the fair value remeasurement of our warrant liability and increased amortization of deferred contract acquisition costs.year. This increase was partially offset bycash severance charges paid in connection with the Restructuring Plan anda higher use of cash for working capital primarily driven byhigher deferred contract acquisition costs andincreasesof accounts receivable, net, resulting,inpart, from continued growth in Locations, partially offset by higheraccrued expenses and other current liabilities due tohigherthefinancialtimingtechnologyofsolutions expenses related to our growth in GPV.payments.
see in full comparisonRestructuringThe decrease in restructuring expensesincludedduring the fiscal year ended December 31, 2025 was driven by significant restructuringactions to adjust our cost structureandrealrestructuring-relatedestateexpensesfootprintincurredinduring2024.fiscal year ended December 31, 2024 as part of the February 2024 Restructuring Plan. See Note1211, “Restructuring Plan” of the Notes toourtheconsolidatedConsolidatedfinancialFinancialstatementsStatements for further information.
“The acquisition purchase price is allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values on the acquisition dates. When determining the fair value of assets acquired and liabilities assumed, we make significant estimates and assumptions, especially with respect to intangible assets. Valuation techniques generally consist of the market approach, income approach and/or cost approach. An estimate of fair value can be affected by many assumptions that require significant judgment. …”see in full comparison
Full comparison: every changed paragraph (31)
*: Certain percentages may not foot due to rounding.
The increase in hardware and professional services revenue during the fiscal year ended December 31, 2024 was primarily driven by growth in new Locations.
The increase in subscription services costs during the fiscal year ended December 31, 20242025 was primarily attributabledriven toby ana $22 million increase in amortization of capitalized software and a $15 million increase in employee-related costs.
The increase in hardware and professional services costs during the fiscal year ended December 31, 2024 was primarily attributable to an increase in employee-related costs.
The increase in sales and marketing expenses during the fiscal year ended December 31, 20242025 was primarily attributabledriven toby ana $64 million increase in employee-related costs.costs and a $24 million increase in marketing expenses.
ResearchThe increase in research and development expenses remained approximately flat during the fiscal year ended December 31, 2024.2025 was primarily attributable to an increase in employee-related costs.
The decreaseincrease in general and administrative expenses during the fiscal year ended December 31, 20242025 was primarily driven by aan decreaseincrease in employee-relatedbad costsdebt of $30 million and a decrease in lease termination expenses of $9 million.expense.
RestructuringThe decrease in restructuring expenses includedduring the fiscal year ended December 31, 2025 was driven by significant restructuring actions to adjust our cost structure and realrestructuring-related estateexpenses footprintincurred induring 2024.fiscal year ended December 31, 2024 as part of the February 2024 Restructuring Plan. See Note 1211, “Restructuring Plan” of the Notes to ourthe consolidatedConsolidated financialFinancial statementsStatements for further information.
Interest income, net, increased by $5$9 million during the fiscal year ended December 31, 20242025 compared to the prior fiscal year, primarily driven by increased cash and cash equivalent and marketable securities balances.
The change in fair value of the warrant liability during the fiscal year ended December 31, 20242025 was attributableprimarily todriven anby increasea decrease in our stock priceprice, andas the number of outstanding warrants remained unchanged during the period. The prior year balance included a reduction of outstanding warrants primarily due to a warrant repurchase of 5 million shares of Class B common stock in July 2024, or the Warrant Repurchase. See Note 33, “Financial Instruments” of the Notes to ourthe consolidatedConsolidated financialFinancial statementsStatements for further information.
The gain recognized in other income, net, for the fiscal year ended December 31, 2024 was primarily attributable to the one-time extinguishment gain of the warrant liabilities in connection with the Warrant Repurchase.Repurchase Seein NoteJuly 3 to our consolidated financial statements for further information.2024.
The following table reflects the reconciliation of net income (loss) to Adjusted EBITDA for each of the periods presented:
(1) Restructuring and restructuring-related expenses for the fiscal yearyears ended December 31, 2025 and 2024 include $9 million and $32 million of severance benefits, $3 million and $12 million of stock-based compensation expense,expense and $— million and $2 million of accelerated amortization related to facilities.facilities, respectively.
(1) For the fiscal year ended December 31, 2022, non-GAAP subscription services and financial technology solutions gross profit was not a key non-GAAP financial measure.
Net Cash Provided by (UsedOperating in) operating activitiesActivities (GAAP) and Free Cash Flow (Non-GAAP)
The net increase in cash, cash equivalents and marketable securities was primarily due to increases from cash provided by operating activities from the fiscal year ended December 31, 20242025 compared to the previous year. During the fiscal year ended December 31, 2024,2025, the increase in net cash provided by operating activities as compared to the fiscal year ended December 31, 2023,2024, was primarily driven by net income of $19$342 million during the fiscal year ended December 31, 20242025 as compared to a net lossincome of $246$19 million during the same period last year, an increase in non-cash adjustments, primarily attributable to the fair value remeasurement of our warrant liability and increased amortization of deferred contract acquisition costs.year. This increase was partially offset by cash severance charges paid in connection with the Restructuring Plan and a higher use of cash for working capital primarily driven by higher deferred contract acquisition costs and increases of accounts receivable, net, resulting, in part, from continued growth in Locations, partially offset by higher accrued expenses and other current liabilities due to higherthe financialtiming technologyof solutions expenses related to our growth in GPV.payments.
The decreaseincrease in net cash used in investing activities during the fiscal year ended December 31, 2024,2025, as compared to the fiscal year ended December 31, 2023,2024, was primarily driven by net cash inflowsoutflows from marketable securities as compared to net cash outflowsinflows from marketable securities during last year, partially offset by an increase in capital expenditures.year. The decrease in net cash provided by financing activities during the fiscal year ended December 31, 2024,2025, as compared to the same period last year, was primarily driven by cash outflows related toshare the Warrant Repurchaserepurchases and sharepayments repurchases,of debt issuance costs, partially offset by an increase in cash inflows from the proceeds from the issuance of common stock.
During 2021 we entered into a senior secured credit facility, or the 2021 Facility, which we subsequently amended on March 2, 2023 to replace the London Interbank Offered Rate, or LIBOR, with the Secured Overnight Financing Rate, or SOFR. TheOn May 6, 2025, we amended and restated our 2021 Facility isto subjectincrease the available revolving commitments from $330 million to a$350 minimummillion liquidityand covenantto extend the term of $250the million,2021 subjectFacility to certainMay additional6, customary restrictive covenants in connection with the February 2024 share repurchase program.2030. We were in compliance with all financial covenants as of December 31, 2024.2025. As of December 31, 2024,2025, there were no borrowings outstanding on the 2021 Facility and outstanding letters of credit totaled $5$3 million. As of December 31, 2024,2025, our total available borrowing capacity under the 2021 Facility was $325$347 million. See Note 7,6, "Debt" includedof inthe this Annual Report on Form 10-K in “Notes to the Consolidated Financial Statements” for further information.
In February 2024, we announced the authorization of a share repurchase program for the repurchase of shares of our Class A common stock, in an aggregate amount of up to $250 million. In February 2026, our board of directors authorized an increase of $500 million to our share repurchase program. The repurchase program has no expiration date, does not obligate us to acquire any particular amount of our Class A common stock, and it may be suspended at any time at our discretion. The timing and actual number of shares repurchased may depend on a variety of factors, including price, general business and market conditions, and alternative investment opportunities. See Note 17, “Subsequent Events (unaudited)" of the Notes to the Consolidated Financial Statements for further information.
For further information see "Note 3.3, “Financial Instruments", “Note 9.8, “Common Stock", and "Note 10.9, “Stock-Based Compensation" includedof inthe this Annual Report on Form 10-K in “Notes to the Consolidated Financial Statements.”Statements for further information.
•As of December 31, 2024, operating lease commitments totaled $39 million, of which $12 million is due in 2025 and $27 million is due thereafter. For further information refer to Note 6, "Lessee Arrangements” included in this Annual Report on Form 10-K in “Notes to Consolidated Financial Statements.”
In addition to the above material cash requirements, we also recognize liabilities associated with financial guarantees related to loan purchase activities. Such activities are further described within Note 2, "Summary of Significant Accounting Policies" included in this Annual Report on Form 10-K in “Notes to Consolidated Financial Statements.” See alsoand Note 16,15, "Commitments and Contingencies" andof Notethe 6, "Lessee Arrangements" included in this Annual Report on Form 10-K in “Notes to the Consolidated Financial Statements.”Statements for further information.
We believe that the critical accounting estimates summarized below involve a greater degree of judgment and complexity. Accordingly, these are the estimates and policies we believe are the most critical in fully understanding and evaluating our financial condition and results of operations. For further information on our critical accounting estimates and policies summarized below, refer to Note 2, "Summary of Significant Accounting Policies" included in this Annual Report on Form 10-K in “the Notes to Consolidated Financial Statements.” If the impact of changes in our critical accounting estimates are material or considered necessary to understand our results of operations for the periods presented, then such information is disclosed within this Annual Report on Form 10-K in Item 7, "Management’s Discussion and Analysis of Financial Condition and Results of Operations.”
Our contracts often include promises to transfer multiple products and services to a customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately as opposed to being combined may require judgment. We allocate total arrangement consideration at the inception of an arrangement to each performance obligation using the relative selling price allocation method based on each distinct performance obligation’s standalone selling price, or SSP. Determining the SSP for each distinct performance obligation requires judgement.
Business Combinations
The acquisition purchase price is allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values on the acquisition dates. When determining the fair value of assets acquired and liabilities assumed, we make significant estimates and assumptions, especially with respect to intangible assets. Valuation techniques generally consist of the market approach, income approach and/or cost approach. An estimate of fair value can be affected by many assumptions that require significant judgment. For example, the income approach and/or cost approach generally requires us to use assumptions to estimate future cash flows including those related to revenue and expense, long-term growth rates, discount rates, future tax rates and assumptions related to the time, cost and effort to recreate the technology acquired. Such assumptions are inherently uncertain and unpredictable and can differ from actual future events. Our estimate of the fair value of certain assets may differ materially from that determined by others who use different assumptions or utilize different business models and from the future cash flows actually realized. The fair value of assets acquired and liabilities assumed related to our most recent acquisitions is further described in Note 17, "Business Combinations" included in this Annual Report on Form 10-K in “Notes to Consolidated Financial Statements”.
Stock-Based Compensation Expense
We use the Black-Scholes option-pricing model to determine the estimated fair value of stock option awards. We have limited historical stock option activity and therefore estimate the expected term of stock options granted using the simplified method, which represents the average of the contractual term of the stock option and its weighted-average vesting period. The expected volatility of stock options is based upon the weighted-average historical volatility of our Class A common stock and the average historical volatility of a number of publicly traded companies in a similar industry. We also estimate a forfeiture rate to calculate the stock-based compensation expense for options and restricted stock units, or RSUs, based on an analysis of actual historical experience and expected employee attrition rates.
We will continue to use judgment in evaluating the expected volatility, expected term and forfeiture rate utilized in our stock-based compensation expense calculation for stock option awards on a prospective basis. As we continue to accumulate additional data related to our Class A common stock and forfeiture rates, we may adjust our estimates, which could materially impact our future stock-based compensation expense inclusive of RSUs.
Total stock-based compensation recognized in fiscal year 2024 related to stock-options was $42 million. For further information related to stock-based compensation expense and key assumptions utilized refer to Note 10, "Stock-Based Compensation Expense" included in this Annual Report on Form 10-K in “Notes to Consolidated Financial Statements.”
Refer to the sections titled “Recent Accounting Pronouncements” in Note 22, “Summary of Significant Accounting Policies” of the "Notes to Consolidated Financial Statements" included in Item 8, "Financial Statements and Supplementary Data" in this Annual Report on Form 10-K for more information.
What changed in the latest 10-Q
Risk Factors
There have been no material changes from the risk factors set forth in Part I, Item 1A, “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2025. Our business, operations, and financial results are subject to various risks and uncertainties that could materially adversely affect our business, results of operations, financial condition, and the trading price of our Class A common stock. You should carefully read and consider the risks and uncertainties included in the Annual Report, together with all of the other information in the Annual Report and this Quarterly Report on Form 10-Q, including the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our condensed consolidated financial statements and related notes, and other documents that we file with the SEC. The risks and uncertainties described in these reports may not be the only ones we face. The factors discussed in these reports, among others, could cause our actual results to differ materially from historical results and those expressed in forward-looking statements made by us or on our behalf in filings with the SEC, press releases, communications with investors, and oral statements.
No wording changes found in this section.
Full comparison: every changed paragraph (0)
Management's Discussion & Analysis (MD&A)
Largest changes
Total costs of revenue increased bysee in full comparison19%20% for the three and six months endedMarchJune31,30, 2026, compared to the sameperiodperiods in 2025. The increase was primarily driven by higher financial technology solutions costs associated with increased gross paymentvolume.volume, offset by a one-time benefit of approximately $10 million related to tariff refunds.
Total operating expenses increased bysee in full comparison11%,17% and 14%, for the three and six months endedMarchJune31,30, 2026, respectively, compared to the sameperiodperiods in 2025. This increase was primarily driven by higher employee-relatedcosts, partially offset by a decrease in restructuring expenses.costs.
“The increase in net cash provided by operating activities during the three months ended March 31, 2026, compared to the same period in 2025, was primarily driven by net income of $126 million during the three months ended March 31, 2026 as compared to a net income of $56 million during the same period last year. This increase was partially offset by lower non-cash adjustments, primarily attributable to decreases in depreciation and amortization and stock-based compensation.”see in full comparison
During the three and six months endedsee in full comparisonMarchJune31,30, 2026, we repurchased$327$159 million and $486 million in Class A commonstock.stock, respectively. As ofMarchJune31,30, 2026, approximately$259$100 million remained authorized for repurchase under our share repurchase program.Between March 31, 2026 and May 6, 2026, we repurchased 2 million shares of our Class A common stock for an aggregate amount of $51 million. As of May 6, 2026, approximately $208 million remained authorized for repurchase under our share repurchase program.
Thesee in full comparisonincreasedecrease in net cashusedprovidedinbyinvestingoperating activities during thethreesix months endedMarchJune31,30, 2026, compared to the same period in 2025, wasprimarilydriven byanchanges in net working capital, primarily attributable to higher inventory purchases. This increase in cashpaidoutflows was partially offset by higher net income, which increased from $136 million during the six months ended June 30, 2025, topurchase$280marketablemillionsecurities.for the same period in 2026.
The increase in net cash used insee in full comparisonfinancinginvesting activities during thethreesix months endedMarchJune31,30, 2026, compared to the same period in 2025, was primarily driven byanhigherincreasenetinpurchasescashofpaidmarketabletosecuritiesrepurchaseandourloansshares.held for investment, partially offset by proceeds from repayment of loans held for investment.
Full comparison: every changed paragraph (13)
As of MarchJune 31,30, 2026, Toast served approximately 171,000180,000 Locations, up 22% compared to one year ago, and processed $204$215 billion in gross payment volume over the trailing 12 months.
Total revenue increased by 22%,23% for the three and six months ended MarchJune 31,30, 2026, compared to the same periodperiods in 2025. This growth was primarily driven by increases in subscription services and financial technology solutions and subscription services revenue, attributable to a higher number of Locations on the Toast platform and continued product adoption.
Total costs of revenue increased by 19%20% for the three and six months ended MarchJune 31,30, 2026, compared to the same periodperiods in 2025. The increase was primarily driven by higher financial technology solutions costs associated with increased gross payment volume.volume, offset by a one-time benefit of approximately $10 million related to tariff refunds.
Total operating expenses increased by 11%,17% and 14%, for the three and six months ended MarchJune 31,30, 2026, respectively, compared to the same periodperiods in 2025. This increase was primarily driven by higher employee-related costs, partially offset by a decrease in restructuring expenses.costs.
(1) Restructuring expenses for the three and six months ended MarchJune 31,30, 2025 include $4$1 million and $5 million, respectively, of severance benefits and $— million and $3 millionmillion, respectively of stock-based compensation expense.
The net decrease in cash, cash equivalents and marketable securities in the threesix months ended MarchJune 31,30, 2026 was primarily driven by cash used in financing activities of $227$412 million and cash used in investing activities of $75$142 million, partially offset by cash provided by operating activities of $129$274 million (which excludes changes in the balance of restricted cash).
The increase in net cash provided by operating activities during the three months ended March 31, 2026, compared to the same period in 2025, was primarily driven by net income of $126 million during the three months ended March 31, 2026 as compared to a net income of $56 million during the same period last year. This increase was partially offset by lower non-cash adjustments, primarily attributable to decreases in depreciation and amortization and stock-based compensation.
The increasedecrease in net cash usedprovided inby investingoperating activities during the threesix months ended MarchJune 31,30, 2026, compared to the same period in 2025, was primarily driven by anchanges in net working capital, primarily attributable to higher inventory purchases. This increase in cash paidoutflows was partially offset by higher net income, which increased from $136 million during the six months ended June 30, 2025, to purchase$280 marketablemillion securities.for the same period in 2026.
The increase in net cash used in financinginvesting activities during the threesix months ended MarchJune 31,30, 2026, compared to the same period in 2025, was primarily driven by anhigher increasenet inpurchases cashof paidmarketable tosecurities repurchaseand ourloans shares.held for investment, partially offset by proceeds from repayment of loans held for investment.
The increase in net cash used in financing activities during the six months ended June 30, 2026, compared to the same period in 2025, was primarily driven by an increase in cash paid to repurchase our shares.
During 2021 we entered into a senior secured credit facility, or the 2021 Facility, which we subsequently amended on March 2, 2023, to replace the London Interbank Offered Rate, or LIBOR with the Secured Overnight Financing Rate, or SOFR. On May 6, 2025, we amended and restated our 2021 Facility to increase the available revolving commitments from $330 million to $350 million and to extend the term of the 2021 Facility to May 6, 2030. We were in compliance with all financial covenants as of MarchJune 31,30, 2026. As of MarchJune 31,30, 2026, there were no borrowings outstanding on the 2021 Facility and outstanding letters of credit totaled $3 million. As of MarchJune 31,30, 2026, our total available borrowing capacity under the 2021 Facility was $347 million.
During the three and six months ended MarchJune 31,30, 2026, we repurchased $327$159 million and $486 million in Class A common stock.stock, respectively. As of MarchJune 31,30, 2026, approximately $259$100 million remained authorized for repurchase under our share repurchase program. Between March 31, 2026 and May 6, 2026, we repurchased 2 million shares of our Class A common stock for an aggregate amount of $51 million. As of May 6, 2026, approximately $208 million remained authorized for repurchase under our share repurchase program.
Expected working and other capital requirements are described in our 2025 Annual Report on Form 10-K in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” At MarchJune 31,30, 2026, other than for the changes disclosed in the “Notes to Condensed Consolidated Financial Statements” and “Liquidity and Capital Resources” in this Quarterly Report, there have been no other material changes to our expected working and other capital requirements described in our 2025 Annual Report on Form 10-K, and we believe that our existing cash and cash equivalents, along with our available borrowing capacity under our credit facility, will be sufficient to meet our working capital needs for at least the next 12 months, including planned capital expenditures, strategic transactions, and investment commitments that we may enter into from time to time.
TOST insider buying and selling (Form 4)
Since 2026-04-11, insiders reported open-market purchases in 0 Form 4 filings and open-market sales in 26 filings (7 insiders, 18 trade dates, 709,230 shares, about $23.3M; 15 of these filings say the sales were made under a Rule 10b5-1 trading plan). Net open-market shares: -709,230 (purchases minus sales); net value about -$23.3M.Totals add up every open-market (code P and S) line in those filings, using the prices reported in the filings. Awards, option exercises, tax withholding and gifts are listed below but not counted.
| Trade date | Insider | Transaction | Shares | Price | Value |
|---|---|---|---|---|---|
| 2026-10-05 | Vassil Jonathan |
Option exercise |
7,623 | $2.21 | $16.8K |
| 2026-10-05 | Vassil Jonathan |
Open-market sale |
7,623 | $30.19 | $230.2K |
| 2026-10-02 | Gomez Elena |
Open-market sale | 11,886 | $29.35 | $348.9K |
| 2026-10-02 | Fredette Stephen |
Open-market sale | 9,368 | $29.35 | $275.0K |
| 2026-10-02 | Narang Aman |
Open-market sale | 14,713 | $29.35 | $431.9K |
| 2026-10-02 | Elworthy Brian R |
Open-market sale | 6,507 | $29.35 | $191.0K |
| 2026-10-02 | Vassil Jonathan |
Open-market sale |
6,808 | $29.35 | $199.8K |
| 2026-10-02 | Vassil Jonathan |
Option exercise |
6,657 | $2.21 | $14.7K |
| 2026-10-02 | Vassil Jonathan |
Open-market sale |
6,657 | $30.03 | $199.9K |
| 2026-10-01 | Gomez Elena |
Option exercise | 6,331 | — | — |
| 2026-10-01 | Gomez Elena |
Option exercise | 6,316 | — | — |
| 2026-10-01 | Gomez Elena |
Option exercise | 4,716 | — | — |
| 2026-10-01 | Gomez Elena |
Option exercise | 6,330 | — | — |
| 2026-10-01 | Fredette Stephen |
Option exercise | 5,698 | — | — |
| 2026-10-01 | Fredette Stephen |
Option exercise | 5,652 | — | — |
| 2026-10-01 | Fredette Stephen |
Option exercise | 3,858 | — | — |
| 2026-10-01 | Fredette Stephen |
Option exercise | 4,403 | — | — |
| 2026-10-01 | Narang Aman |
Option exercise | 6,331 | — | — |
| 2026-10-01 | Narang Aman |
Option exercise | 12,598 | — | — |
| 2026-10-01 | Narang Aman |
Option exercise | 8,574 | — | — |
| 2026-10-01 | Narang Aman |
Option exercise | 3,302 | — | — |
| 2026-10-01 | Elworthy Brian R |
Option exercise | 3,482 | — | — |
| 2026-10-01 | Elworthy Brian R |
Option exercise | 3,989 | — | — |
| 2026-10-01 | Elworthy Brian R |
Option exercise | 2,572 | — | — |
| 2026-10-01 | Elworthy Brian R |
Option exercise | 3,578 | — | — |
| 2026-10-01 | Vassil Jonathan |
Option exercise |
4,748 | — | — |
| 2026-10-01 | Vassil Jonathan |
Option exercise |
4,987 | — | — |
| 2026-10-01 | Vassil Jonathan |
Option exercise |
3,430 | — | — |
| 2026-10-01 | Vassil Jonathan |
Option exercise |
1,101 | — | — |
| 2026-09-02 | Vassil Jonathan |
Open-market sale |
5,100 | $33.54 | $171.1K |
| 2026-09-02 | Vassil Jonathan |
Option exercise |
14,280 | $2.21 | $31.6K |
| 2026-09-02 | Vassil Jonathan |
Open-market sale |
9,180 | $34.10 | $313.0K |
| 2026-08-21 | Vassil Jonathan |
Open-market sale |
85,280 | $36.34 | $3.1M |
| 2026-08-21 | Vassil Jonathan |
Option exercise |
47,673 | $17.38 | $828.6K |
| 2026-08-21 | Vassil Jonathan |
Option exercise |
37,607 | $17.33 | $651.7K |
| 2026-08-19 | Vassil Jonathan |
Open-market sale |
13,931 | $36.01 | $501.7K |
| 2026-08-19 | Vassil Jonathan |
Option exercise |
7,399 | $17.38 | $128.6K |
| 2026-08-19 | Vassil Jonathan |
Option exercise |
6,532 | $17.33 | $113.2K |
| 2026-08-11 | Vassil Jonathan |
Open-market sale |
13,797 | $36.01 | $496.8K |
| 2026-08-11 | Vassil Jonathan |
Option exercise |
6,146 | $17.33 | $106.5K |
| 2026-08-11 | Vassil Jonathan |
Option exercise |
7,651 | $17.38 | $133.0K |
| 2026-08-10 | Narang Aman |
Open-market sale |
119,843 | $35.38 | $4.2M |
| 2026-08-10 | Gomez Elena |
Open-market sale |
5,761 | $35.37 | $203.8K |
| 2026-08-07 | Narang Aman |
Open-market sale |
42,105 | $35.13 | $1.5M |
| 2026-08-07 | Gomez Elena |
Open-market sale |
2,163 | $35.10 | $75.9K |
| 2026-08-06 | Narang Aman |
Open-market sale |
13,510 | $35.02 | $473.1K |
| 2026-08-06 | Gomez Elena |
Open-market sale |
900 | $35.02 | $31.5K |
| 2026-08-05 | Narang Aman |
Open-market sale |
124,458 | $35.29 | $4.4M |
| 2026-08-05 | Narang Aman |
Open-market sale |
84 | $36.11 | $3.0K |
| 2026-08-05 | Vassil Jonathan |
Option exercise |
2,700 | $17.33 | $46.8K |
| 2026-08-05 | Vassil Jonathan |
Open-market sale |
4,700 | $36.02 | $169.3K |
| 2026-08-05 | Vassil Jonathan |
Option exercise |
2,000 | $17.38 | $34.8K |
| 2026-08-05 | Gomez Elena |
Open-market sale |
200 | $36.11 | $7.2K |
| 2026-08-05 | Gomez Elena |
Open-market sale |
15,976 | $35.28 | $563.6K |
| 2026-08-04 | Niola Rossana |
Open-market sale | 2,298 | $33.45 | $76.9K |
| 2026-08-03 | Vassil Jonathan |
Open-market sale |
14,280 | $32.89 | $469.7K |
| 2026-08-03 | Vassil Jonathan |
Option exercise |
14,280 | $2.21 | $31.6K |
| 2026-08-01 | Niola Rossana |
Option exercise | 6,604 | — | — |
| 2026-07-14 | Vassil Jonathan |
Open-market sale |
2,000 | $30.02 | $60.0K |
| 2026-07-14 | Vassil Jonathan |
Option exercise |
2,000 | $2.21 | $4.4K |
Well-known investors holding TOST (13F)
| Investor | Quarter | Shares | Reported value | % of their 13F | Change vs prior quarter |
|---|---|---|---|---|---|
| ValueAct Capital | 2026-06-30 | 14,134,038 | $393.2M | 6.98% | Added 10% |
| Citadel Advisors (Ken Griffin) | 2026-06-30 | 6,866,389 | $191.0M | 0.11% | Added 1213% |
| Renaissance Technologies | 2026-06-30 | 1,935,128 | $53.8M | 0.07% | Reduced 55% |
| ARK Investment Management (Cathie Wood) | 2026-06-30 | 1,859,887 | $51.7M | 0.34% | Added 3% |
| Bridgewater Associates | 2026-06-30 | 1,428,975 | $39.8M | 0.16% | Added 324% |
| D. E. Shaw & Co. | 2026-06-30 | 1,039,379 | $28.9M | 0.02% | Reduced 57% |
| AQR Capital Management (Cliff Asness) | 2026-06-30 | 1,029,079 | $28.6M | 0.01% | Added 14% |
| PRIMECAP Management | 2026-06-30 | 674,300 | $18.8M | 0.01% | Added 42% |
| Millennium Management (Israel Englander) | 2026-06-30 | 630,594 | $17.5M | 0.01% | Reduced 87% |
| Gotham Asset Management (Joel Greenblatt) | 2026-06-30 | 184,453 | $5.1M | 0.01% | Added 54% |
| Point72 Asset Management (Steve Cohen) | 2026-06-30 | 172,900 | $4.6M | — | Sold out |
| Two Sigma Investments | 2026-06-30 | 164,179 | $4.6M | 0.0% | Reduced 80% |